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External Development Operations Manager

About ProbablyMonsters™ Studios

ProbablyMonsters Studios is a developer-led independent game company with the mission to unite, guide, and empower talented teams to create exceptional original games while thriving in stable and meaningful careers.

Our 3 studios are each developing an original game:

• Firewalk™ is working on a new multiplayer IP to be exclusively published by PlayStation
• Cauldron™ is developing a single-player, adventure-driven game
• Our RPG Team is creating a next-gen co-op RPG

We recently announced the largest Series A raise in gaming history at $250 million, which provides our teams with the resources and creative environment needed to foster stable, rewarding, and life-long careers.

The Role

We are looking for an External Development Operations Manager to join the External Development team within the ProbablyMonsters Product Group. In this role, you will partner with our game development teams to plan for external support needs, identify and onboard new vendors into our ecosystem, and serve as the bridge between ProbablyMonsters and our ever-growing pool of industry-leading external collaborators. You will maintain close relationships with our key partners, helping to ensure their success as well as that of our products, and hire additional staff as needed over time to coordinate and project-manage outsourcing efforts on behalf of our family of studios. You will also serve as the primary internal liaison for central teams like Finance and Legal in support of external engagements across a variety of game development disciplines.

Who You Are

• You are highly organized and demonstrate extreme attention to detail
• You are both a contingency planner and a creative problem-solver by nature
• You exemplify servant leadership and are comfortable rolling up your sleeves to help others
• You can juggle competing priorities while also guiding larger projects to completion
• You enjoy being challenged intellectually and respond positively to feedback and new ideas

What You Will Do

• Proactively identify, screen, and onboard new external partners with the potential to fulfill current or future support needs across a broad range of disciplines
• Assist teams in selecting the best partners to address their specific needs, providing introductions and facilitating RFI/RFQ/RFP processes as needed
• Oversee the execution, tracking, and integration of work outsourced on behalf of development teams
• Facilitate bidirectional feedback between teams and external partners on project performance and potential ways to improve quality, efficiency, and future collaboration
• Manage external capacity planning through close and regular communication with production staff and our pool of preferred vendor partners
• Maintain robust, up-to-date partner information within our internal database
• Function as an account manager for external partners, removing roadblocks to their success and ensuring a positive experience in their engagements with ProbablyMonsters
• Organize and facilitate regular business reviews with key external partners

Qualifications

• 3+ years of production, project management, or outsource management experience in the video game industry
• 3+ years of proven experience hiring, managing, and mentoring teams
• Experience partnering with distributed global teams
• Familiarity with source control systems like Perforce
• Strong interpersonal and communication skills
• Strong analytical capabilities and judgment
• Exposure to a wide variety of game development disciplines highly desirable

Our Commitment To You

• A people-first culture founded on respect, trust, approachability, and accountability.
• A stable home that values your potential, deeply cares about your work-life balance, and is committed to investing in your craft and long-term career.
• Competitive benefits package including health and family benefits, employee assistance program, flexible and paid time off, financial benefits and professional and personal development.