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Manager, Technical Program Management, LightWear, Wearability, End-to-End User Experience

Job Description

Highly motivated leader with the technical skills, user first DNA, and team leadership behaviors required to deliver Magic Leap’s next generation spatial computing device.

Working in an agile, startup environment, the Lightwear, Wearability, and End-to-End User Experience Program Manager will be responsible for ensuring on-time delivery of a next generation Lightwear that scores high in user comfort and useability. You will own all of the end-to-end user testing and product feature iteration activities required to realize our ambitious Enterprise adoption goals.

Responsibilities:

• Define program scope, goals and deliverables; incorporate input from cross-functional team members and communicate to all stakeholders.
• Create, maintain, and drive the schedule by monitoring progress, coordinating activities, and resolving problems. Implement, manage, and communicate program changes.
• Actively assess program health, utilize technical, managerial, and leadership skills to keep program velocity on track. Understand and exercise the escalation process both internally and externally to ensure high quality, on-time delivery.
• Work closely with product owners and dependent product teams in defining the vision and ensuring the team is doing the right thing for the end user.
• Prioritize team activities, lead the decision-making process, and make appropriate commitments to dependent teams and stakeholders.
• Lead team through cycles of learning during the development process, advocate continuous improvement in product and process performance.
• Proactively identify and manage program risk; apply sound engineering problem-solving techniques and innovative mitigation plans to deliver excellence.
• Lead the design control activity, including but not limited to requirements, risk analysis, verification and validation protocols and reports, design transfer.
• Implement metrics as required bringing visibility to product and program health.
• Lead process improvement as required to deliver scope of work assigned.
• Facilitate design reviews according to quality requirements, ensure appropriate technical authorities are represented and design feedback is incorporated.
• Support Quality Assurance and Regulatory Affairs during relevant Corrective & Preventive Actions (CAPA) and Nonconforming Product Report (NPR) investigations.
• Capture and communicate the lessons learned to benefit adjacent programs.
• Assist in the management of headcount, budget, and purchasing activities.
• Prioritize all program activities based on impact to the company and the user.
• Own on-time execution of prototype cycles of learning, DVT/ALT test plan execution, root cause / corrective action and ultimately on-time launch of ML2 Control.
• Respect and be a role model for our company values of unity, innovation, and user centricity.

Qualifications:

• Act and communicate with an appropriate balance of gracious and tenacious.
• Engineering background to understand the system.
• Ability to speak across technical languages from specific hardware disciplines to the user experience.
• Flexibility to change direction and ability to motivate the team to follow.
• A minimum of 10 years of experience in managing technical projects in complex environments.
• Experience designing and producing a manufacturable product.
• Excellent test design and data literacy skills.
• Deep understanding of hardware and software development processes and procedures.
• Excellent organizational, communication, and interpersonal skills.
• Proficient in Smartsheets and Google productivity suites.

Education:

• Bachelor's degree in Engineering, Master’s degree preferred
• PMP certification, CSM, 6 Sigma certification preferred

Additional Information

All your information will be kept confidential according to Equal Employment Opportunities guidelines.