This job might no longer be available.

Manager/Senior Manager, People Operations

Our Linden Lab headquarters is in San Francisco, but we have embraced a distributed model of working to reach the best talent across the United States. Remote roles based outside of our office can sit in any of the following 15 states: AZ, CA, CO, FL, GA, IL, MA, MN, MT, NH, NC, PA TX, VA and WA . We invite you to apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Company Snapshot

Founded in 1999, Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences.

In 2003, Linden Lab first launched Second Life , the groundbreaking virtual world enjoyed by millions around the globe, which has since gone on to boast nearly two billion user creations and a vibrant $500 million (USD) economy. We then launched Tilia in 2017 as a licensed money transmitter and registered money services business in the U.S. Tilia enables publishers of video games and virtual worlds to create in-world economies and monetize user interaction. Built to be robust, flexible, and secure, Tilia powers virtual economies of leading and cutting-edge publishers with hundreds of millions of dollars in circulation.

Lindens value a workplace that’s as diverse as our products. As we continue to grow, we remain dedicated to building a company that is rooted in organizational health, strengths-based leadership, and the belief that teams are stronger than individuals.

If you want access to the forefront of virtual words and payment platforms that support the creator economy , this is the place for you. We’ve created space for everyone to find belonging and invite you to come as you are.

Role Overview

Linden Lab is looking for a hands-on, resourceful, self-motivated People Operations professional to join our People Team!

We are building a cadre of high-performing impact players in whom to invest our development efforts and we’re committed to helping move your People career forward in a meaningful way. In return, we’re looking for an organizational powerhouse who can flawlessly execute our People initiatives, create content for compliance and clarity, provide exceptional employee support, and drive functional excellence and process improvements.

Our ideal candidate understands that first impressions matter and takes pride in providing an exemplary employee experience to ensure the health and growth of our team.

Success in our accountability culture will be recognized through comprehension, proficiency, openness and practice of learning, outcomes related to sphere of influence, and team feedback.

This role reports to the Director, People & Culture as a hands-on individual contributor.

What We’ll Offer You

The stability of an established company with new startup momentum. An unparalleled opportunity to create relationships, systems, strategy and culture. An environment where your voice will be heard and your impact deeply felt. A sense of belonging where your work is appreciated and rewarded.

In this role, you’ll be a key contributor to the team strategy and have a direct impact on the next phase of our growth as we work to operationalize globally. This position requires an extremely well organized and documented work style, and proactive utilization of system tools to keep deliverables and projects on task and on time for completion.

What You’ll Own

• Own the day-to-day, backend people operations functions, ensuring data integrity through timely, meticulous HRIS administration in Paylocity, maintaining accurate records and retention, conducting data audits, and troubleshooting issues, and compiling custom reports on employee data.
• Liaise with our global teams and external partners, providing POps support across payroll, pension, PTO, and other programs.
• Ensure legal compliance of HR local, state, and federal regulations and applicable employment laws, updating policies and/or procedures as required.
• Manage and optimize the operational and experience-focused employee lifecycle processes.
• Employ your design skills to build creative Powerpoint decks that support team trainings around People team initiatives.
• Provide support to employees regarding our People programs, policies and procedures, update employee handbooks, and create and post content for self-service learning in Confluence.
• Own assigned monthly compliance reporting.
• Prepare and lead topics in monthly POps Chats (the People team’s “AMA”).
• Manage immigration cases and maintain public access files.
• Administer company life event and gifting programs (ex: anniversaries, new hire swag, etc.).
• Liaise with auditors and manage various audits.
• Document SOPs to ensure consistency, repeatability, and scalability of internal People processes.
• Function as backup for other People team colleagues, including support for U.S. benefits and payroll.

What You’ll Bring to the Team

At Linden, we celebrate all the dimensions of diversity, including diversity of experience. We recognize that candidates applying for this role will be most successful if they bring the following with them:

• 8+ years of proven experience and in-depth, practical knowledge in People Operations in a start-up or growth-stage company.
• Demonstrated ability to research complex problems, apply inclusive practices, and develop equitable solutions that center the needs of both employees and the organization
• Self-motivation with the ability to demonstrate initiative and a sense of urgency while quickly learning new procedures and processes.
• Strong business communication skills, including professional, service-focused writing and visual presentation skills - creative Powerpoint decks and Canva infographics that tell a story, and organizing information in spreadsheets to create compelling business cases.
• Hands-on experience with Human Resources Information Systems (HRIS) implementation, management, and migration (preferably Paylocity).
• Exemplary tactical execution, strong organizational skills, and the high attention to detail that will earn increased levels of autonomy quickly.
• Innate sense of responsibility and accountability that ensures the job gets done despite challenges that come your way.
• Commitment to operating with transparency and proactively managing up to keep all stakeholders in the loop.
• Demonstrated compliance and risk management background with a finger on the pulse of what’s happening now and preparing for what’s next in People Operations
• Experience working with sensitive documents and ability to maintain strict confidentiality.

If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. The confidence gap and imposter syndrome can sometimes get in the way of meeting incredible candidates and we don’t want it to get in the way of meeting you. We encourage you to reach out if you have belief in our mission and your own ability to contribute to our team!

The Fine Print

Pay Transparency Notice

The Company’s Total Rewards philosophy is to ensure fair, unbiased compensation and equitable pay along with competitive benefits in all locations in which we operate. Depending on your U.S. work location, the starting annual salary for this position can range from $97,750 - $155,500 at a Manager level or $119,850 - $191,000 at a Senior Manager level. Both levels include base comp + RSU equity incentive plan + generous benefits program, including comprehensive medical, dental, vision and 401(k). Actual base pay within this range is dependent on many factors, including experience, competencies, skills, internal equity and calibration to market data. Our compensation philosophy includes a location-based strategy, which means that the starting salary within this range will be adjusted for any applicable geographic differential associated with the location where the position is filled. Your talent partner will share more about the specific salary range for your location during the hiring process.

Work Environment & Physical Demands

As a remote-first company, we take great care to ensure an inclusive experience for all of our employees. You may be offered the opportunity to travel to company meetings and events, however this is not a requirement. We aim to optimize for remote attendance, not just accommodate it.

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use the computer and communicate with coworkers in a remote office environment. The employee frequently is required to stand or sit to complete work and may occasionally lift and/or move up to 10 pounds.

The statements herein are intended to describe the general nature and level of work being performed by employees in this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Commitment to Equal Opportunity

The Company celebrates diversity of thought, race, national origin and culture, age, experience, religion, economic and social status, gender identity and expression, sexual orientation, marital status, veteran status or disability status. Building a culture of inclusion and belonging allows us to create and share experiences with each other, and with our virtual communities. We always seek to maintain a diverse and welcoming workplace, and candidates from all backgrounds are encouraged to apply.

Global Data Privacy Notice

Depending on your location, the California Privacy Rights Act (CPRA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required.