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Manager, Community Development

Job Description

The Manager, Community Development is primarily responsible for guiding a team of Community Developers as they plan a game’s overall strategy for player engagement. This person will utilize and refine effective processes for the team, coordinate efforts between his or her team members, and build relationships with key studio/production teams. Candidates for this position should have a thorough understanding of contemporary gaming genres and platforms, including fluency with games-as-a-service practices and production/business models.

The main focus:

Partner with ComDev teams and production to support, challenge and drive strategic vision for player engagement plans.

What you'll do

• Ensure production teams needs are being met by ComDev teams throughout lifecycle (understand product designs, provide feedback on features, suggest tools that drive community/social/viral activity)
• Ensure the ComDev teams deliver high-quality and innovative strategic plans on-time
• Guide ComDev teams to effectively manage day-to-day + crisis communication efforts
• Contribute to best practices/procedures and ensure critical processes are followed
• Organize and drive consistency in team reporting
• Assist ComDev teams to track spending
• Evangelize Community Development team activities and successes
• Mentor teams to provide guidance on professional growth

Qualifications

What you bring

• Bachelor’s degree in Business Administration, Marketing, Public Relations or equivalent
• 3+ years’ experience in a professional game development or publishing environment, preferably working on service-based games
• 6+ years’ experience working in community management, social media, online marketing, and/or user experience roles
• Creative and passionate gamer
• Comfortable with online communities
• Ability to thrive in a highly dynamic environment with a distributed team.
• Excellent leadership skills in diverse locations and dynamic environments
• Proven track record of building relationships and consensus while navigating complex, multi-national/cultural organizational structures
• Strong understanding of content management systems and social media channels/platforms/services, mechanics, and trends
• Strong organizational, project management, and cross-functional coordination skills
• Excellent written and oral communication skills
• Foreign language and/or willingness to learn a plus

What to send our way

• Your CV, highlighting your education, experience, and skills

Additional Information

At Ubisoft Montreal, a preeminent developer of video games located in Montreal’s dynamic Mile-End neighbourhood since 1997, we offer a work environment unique in the industry for allowing you to build and cultivate games that are part of critically acclaimed, iconic AAA franchises of international repute.

When you join Ubi Montreal, you enter a community of passionate, extraordinary developers connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.

More than anything, at Ubi Montreal, you will regularly ship a variety of big, quality titles – Assassin’s Creed, Far Cry, Rainbow Six, Watch_Dogs, For Honor and… well we can’t disclose all our secrets just yet… – and work with some of the most talented people in the industry.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status.