Localization Project Manager

Planning

- Define the scope of the project in collaboration with Management. This includes file analysis using memoQ, scheduling, quote creation and GM forecasting.

- Liaises with other PTW studios to ensure scoping's go back to the sales team in a timely manner (takes ownership of the negotiations with other PTW studios)

- Create a schedule for project completion that effectively allocates the available resources to ensure profitability margins are met.

- Review the project schedule with Management and other staff that will be affected by project activities; revise and update the schedule and resourcing needs as required

- Evaluate project risks and propose mitigation plans

Production

- Maintains a good working relationship with customers

- Establishes and oversees all the operations involved in the smooth and successful completion of each project phase

- Share resource requirements with Snr. Project Managers

- Ensure adequate resourcing of the project, including a mix of in-house and in-territory/overseas linguists.

- Ensure that projects are delivered on time and within budget

- Establish a clear communication workflow with customers and stakeholders to keep them updated on progress and make them aware of any potential risks.

- Be the main point of contact (internally and externally) for designated projects (normally those belonging to the allocated client account)

- Effectively use all forms of communication available (email, skype, phone, etc)

- Keep all records for the project up to date

Team Management

- Maintains discipline (ensuring that the teams are adhering to the company policies and act appropriately within company premises).

- Proactively manages different personalities (ensure that there are no conflicts inside the teams and deal with arising conflicts appropriately).

- Train new members of staff as required.

- Review the quality of the work on the project on a regular basis to ensure that it meets the required standards.

- Provide support to direct reports to ensure their working conditions are adequate and liaise with other departments to ensure capacity plans are in place

Financial Control

- Takes responsibility for the gross margin of the project and is aware at all times of the projected gross margin.

- Schedules and resources the projects to maximize gross margin without unduly sacrificing quality.

- Have ownership of the invoicing process for the projects, both related to Receivables and Payables.

Other

- Is responsive in email and chat communications, ensuring clarity in all messages sent.

- Build effective relationships with internal teams to aid the growth of the translation business line (LQA, Sales and HR).

- Adhere to company Security, Confidentiality and Health and Safety procedures and ensure the compliance of the team.

- Adhere to the company IT and HR procedures and ensure the compliance of the team.

- Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.

Requirements

• Able to communicate effectively in a business environment either in English, both written and spoken.
• 2 ~ 5+ years of experience in the translation industry (video games specific experience welcome)
• Excellent knowledge of business software applications (e.g. Microsoft Office / Slack)
• Knowledge of CAT tools and other translation-related utilities (e.g. Trados, memoQ, XTM, Xbench, etc.)
• Capable of leading multiple multilingual projects simultaneously
• Demonstrates proactivity
• Ability to develop new ways to improve operations and to create opportunities
• Good organization and problem-solving skills
• Keeps a “can do” attitude and positive thinking

Benefits

• Competitive compensation packages
• Dynamic and entrepreneurial culture
• Opportunity to work on exciting and innovative game projects