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Live Service Designer

Role - Live Service Designer
Location – Hyderabad

We are seeking a Live Service Designer to become an essential part of our Live Ops team. In this role, you'll assist the Live Services Lead in executing LiveOps campaigns in a fast-paced environment. Your key responsibilities will include executing LiveOps strategies to boost player engagement, retention, and monetization.

What You’ll do:

• You will report to Associate Game Design Director.
• Responsible for the execution of all live ops campaigns including but not limited to series, season launches, promotions, etc
• Collaborate with the Game Writer to develop compelling and thematic in-game content.
• Regularly tune event difficulties, flow, and pacing according to target metrics.
• Execute content strategies through new arrivals, prizes, event restrictions, fashion packs, feature packs, and fashion passes daily, weekly, and monthly according to target metrics.
• Lead ideation of series, props, Covet Collection pieces, and hair accessories
• Partner with the Art team on the assets design process
• Understand and analyze the game economy to provide actionable insights to the game team for continuous improvements.
• Ensure a high level of quality assurance due to the live environment.
• Advocate on behalf of the live player base, understanding their composition and perspectives.
• Responsible for keeping documents updated.

You'll be a great fit if you have:

• Proven experience of 2+ years of experience in a live operation or similar roles within the mobile gaming industry.
• Ability to handle multiple priorities in a deadline-driven environment
• Proficiency in using development planning tools such as Jira and Confluence.
• Effective communication skills and the ability to work collaboratively in a team environment.
• Ability to interpret data and make data-driven decisions.
• Passion for mobile games and a deep understanding of player behavior.
• Intermediate to advanced proficiency in Office and Google suites.
• Excellent project management and organizational skills.
• Comfortable working directly with partners to plan project deliveries.
• Strong sense of urgency and meticulous attention to detail.
• Well-versed in current global pop cultures, lifestyle, and fashion trends.
• Possess a deep understanding and appreciation of various cultures, along with an awareness of cultural sensitivities.
• Having a background in fashion is a plus.