Live Ops Manager

Iron Galaxy
Chicago IL 60603 United States
5 days ago

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This opportunity is for a full-time position, either in Chicago, IL or Orlando, FL. Iron Galaxy employees are all working from home through April 2021 due to COVID-19. This WFH policy extends to anyone that Iron Galaxy hires between now and then. All new-hire onboarding is being done remotely, and any equipment that you might need for projects at Iron Galaxy will be shipped directly to you.

Iron Galaxy Studios is looking for a talented, passionate, and motivated Live Ops Manager to join our team. We are a well-established independent game developer who has worked with the titans of our industry to ship more high-caliber games than any other indie developer. We are known for our excellent work on Killer Instinct, as well as helping to bring Skyrim, Diablo III and Overwatch to the Nintendo Switch.

As a Live Ops Manager, you will manage a team in support of an upcoming live / Games-as-a-Service title. As a liaison between the game team and the publishing team, you will understand, plan and coordinate activities to support game / marketing beats, including live devops/deployment planning, monetization changes, content drops, and community engagement. Additionally, you will manage support functions including business intelligence and player support with an ever-present goal of happy players. Success in this role looks like a regularly updated game with an excited and engaged community, and the Studio having the ability to respond to the game and its players to keep it fresh and exciting for years to come.

This opportunity is for a full-time position, either in Chicago, IL or Orlando, FL.

Core Responsibilities

Required Qualifications

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