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Live Ops Configuration Manager

In this role, you will manage the actual Live Operations content we deliver to our players and help drive performance of a very popular game franchise that is growing year after year. If you want to participate in the future of Scopely, we would love to hear from you!

• Integrate all LiveOps content using the LiveOps asset pipelines and tools
• Configure the event and test it in the different environments
• Exploratory testing for combinations of configurable features and content
• Follow up on events to ensure testing needs are covered and release is successful
• Collaborate with QA PoC to coordinate with outsourced testing and improve processes
• Drive tracker improvements to adjust to evolving needs and new features/experiments
• Monitor the launch and end of events in European time, making sure they perform as expected, and players receive the intended user experience and rewards
• Understand, report and drive resolution of content/configuration-related live issues
• Collaborate with all relevant functional areas on our team
• Identify config needs and coordinate with other departments
• Propose and drive process improvements, tools and systems that allow for the Live Ops team to run more efficiently
• Be aware of plans visibility and LO calendar execution for upcoming events and follow up with Performance about relevant items to ensure
• Mentor, train and support more junior members of the team
• Coordinate and collaborate with team members to ensure needs are covered and potential issues are prevented, keeping the team lead up to date and flagging risks or issues
• On call support
  
  

• Experience with configuring or testing software
• You are comfortable working in a fast-paced environment, running live ops, and have the drive to solve problems
• Excellent interpersonal skills
• Proactivity to help improve our processes and tools
• Outstanding organizational, analytical skills, and attention to detail
• Self-motivated and able to focus on your task at hand

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.

Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.

Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.

Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.

Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.

Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.

For more information on Scopely, visit: scopely.com.