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Live Operations Project Assistant (EU time zones)

We are tinyBuild, an international game developer and publisher. We have been publishing and developing our own AA and mid-core games for consoles, PC and mobile platforms for 10 years. Among the most famous games from tinyBuild is Hello Neighbor. To date, the Hello Neighbor franchise consists of 5 video games with more than 60 million installs across all platforms and stores. In addition, Hello Neighbor is a series of children's books and graphic novels, an animated series, and its own YT show.

The company has offices in Seattle (USA), Riga (Latvia), Hilversum (Netherlands), and many employees work remotely in different parts of the world. We appreciate openness, desire to learn new things and become better, to share expertise and make a truly interesting product.

We are looking for the new superstar to join the Neighbor Franchise operations team! The new Live Operations Project Assistant will handle day-to-day tasks for our live titles and titles in development or porting phase. They will also assist the production team and be a key component of our amazing frontline team. We are looking for a good communicator who is willing to learn, adapt and overcome any challenges that might arise with the support of our team members. Come and join the Neighborhood!

Requirements

• Understanding of the porting pipeline and the main stages of the porting process
• Familiarity with products published on PC, consoles and (preferably) on mobile
• Comfortable with game metrics, KPIs and internal stakeholders communication
• Understanding of basic analytics practices and tools commonly used in game analytics
• Experience in mobile gaming is a big plus, preferably in F2P sphere with IAPs and IAA monetization
• 4+ years of experience in one of the following positions: Game Producer, Release Manager, QA Lead or LiveOps Specialist
• Comfortable with exploring new technologies, monetization strategies or schemes, and present them to the internal stakeholders
• Self, independent learner
• Experienced in Office / G-Suite
• Experienced in Jira or other project management tools
• Experience in Unity/Unreal is a plus but not a must
• Advanced level of English is a must

Responsibilities

• Manage day-to-day tasks related to our live console and mobile games
• Regularly report on the performance of the mobile titles
• Suggest improvements and changes from a LiveOps perspective that will facilitate the community sentiment and title performance
• Analyse, report and propose solutions and best practices for IAP and IAA monetization
• Ensure the best user experience on a various platforms

Opportunities

• A chance to work with AA games of famous franchises for PC and consoles
• Join a rapidly growing company with tons of opportunities
• Opportunity to work remotely on a flexible schedule
• Coverage for professional courses and conferences