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Live Operations Manager

Who we are:

Having recently joined forces with the rapidly growing mobile games studio, Tripledot Studios, Live Play Mobile is disrupting social gaming with a new type of mobile experience. Following Tripledot’s recent valuation at $1.4B, Live Play Mobile is excited to join them in the next stage of growth, something that YOU can be part of!

Join a team of people with unrivalled experience, spanning decades in both the mobile games and television industries. Our team of stellar game designers, top-tier software engineers and leading gaming veterans have combined the latest live video streaming technology and first-rate social features to create a mobile entertainment experience like no other. Sitting at the intersection between gaming and television, we aim to enrich our players’ lives with real human interaction as the frontrunner of live hosted gaming on mobile, bringing world class broadcast entertainment to the palm of your hand, 24/7.

About the Role

• The LiveOps Manager will own the Revenue, Engagement and Retention KPIs, and plan and execute monetization strategies that will motivate and encourage players to play and pay.
• As the Studio LiveOps Manager you will work closely with the Broadcasting, Product and LiveOps teams to deliver, monitor and optimize on-location LiveOps events. These will set up a first in industry example!

Key Responsibilities

• Plan, create and execute studio events, in collaboration with Producers, Hosts and the Product and LiveOps teams. Contribute to the Monthly calendar creation.
• Achieve KPI targets for event engagement and monetization
• Analyze, optimize and improve events content, messaging and balancing. Own the event’s success and monitor in real time.
• Present results to senior management with successes, failures, learnings and recommendations for continuous improvement to studio LiveOps events
• Work to improve the infrastructure and support for Studio events, involvement in new feature development and representation of the studio’s needs.
• Create the communication plan, briefing and rehearsing (aka call sheet) with each host every day on the pertinent details of the current liveops event
• Copy-edit all in-app and in-broadcast player-facing messaging
• Monitor performance of events in real-time and adjust configurations, economy and/or content accordingly to achieve target results.

Requirements

• 2+ years of work experience in an online gaming company (Relevant experience may include In-Game Monetization Manager, Game Designer, QA, Community Manager but not exclusive to)
• Excellent interpersonal skills, team player and proactive by nature. Attentive and autonomous.
• Mobile games experience.
• Product and LiveOps understanding.
• Proven Analytical skills. Able to identify issues and suggest relevant and effective solutions. Strives to constant improvement and is highly engaged with data.
• Creative, thinking outside of the box, can come up with simple solutions for POCs.
• Well spoken, can translate needs to technical requirements.
• Excellent written and spoken English..
• Studio understanding (or ability to learn and passion for creating something new from scratch)