Lightspeed LA: Community Engagement Coordinator

12 days ago

Responsibilities: Welcome to Lightspeed LA, the first U.S.-based, AAA game development studio for Tencent Games. Lightspeed LA is focused on building open-world games that emphasize an ambitious living world, sophisticated player-driven gameplay, and mature, thoughtful storytelling. We are developing the first in a series of genre-defining titles. Why join Lightspeed LA? For us, it’s not only about the exciting, new AAA open world game we’re developing but also about team values and studio culture. We foster an open and transparent environment where everyone feels comfortable providing constructive feedback about all aspects of our games. We encourage the showing of work that’s still in progress. We don’t attack or question unfinished work, we celebrate its promise. We have a No Blame Culture where we blame the problem, not the person. This is a safe place to fail, and we don't view failure as a negative, but as the natural result of pushing boundaries and trying new things. We create together. We face Challenges Together. We succeed together. About this position at Lightspeed LA This is an exciting opportunity for an experienced and passionate Community Engagement Coordinator to join our in-house team to work on a new and exciting open-world, AAA game. We are seeking someone who will bring passion to the role, collaborating closely with Marketing and Publishing and other disciplinary teams, to help create and foster a community of ambassadors for our game and studio. Below is an outline of responsibilities and some of the qualities we look for in the ideal teammate. Requirements: Act as a liaison between the gaming studio and the player community. Address player inquiries, feedback, and concerns promptly and professionally while actively gathering feedback to convey to our development team. Moderate community chatter and sentiment across community forums and social platforms for the studio and our game. Ensure a safe and positive environment for players to connect and share. Actively engage with our online community, responding to comments, messages, and mentions. Cultivate and nurture a thriving online community around our games. Support the execution of social media strategies and tactics, campaigns, and promotions. Collaborate with the team to ensure seamless implementation. Engage with influencers and content creators and work to develop successful relationship management to amplify the game's presence. Collaborate effectively with marketing/publishing teams, development teams, and external partners to amplify our media hits across all channels. Monitor competitor social media activities and gaming industry trends. Provide insights and recommendations based on observations. Aid in monitoring and optimizing the posting schedule, incorporating best practices; utilize content platform to schedule posts and analyze data Support Social Media Community Manager as needed Desirable Skills & Experience: Passion for staying up-to-date with current trends, gaming news, and community chatter Passion for staying current with newest social platform updates and ability to build relationships with those partners Creative and strategic thinking with a passion for innovation and optimizing performance. Strong communication and collaboration skills. Perks and Benefits: Just some of the benefits of working with us here at our newly built studio in Irvine, CA. ● Free daily lunch ● Beverages, fresh fruit, and snacks ● 401k with employer match ● Monthly Cell phone bill reimbursement ● Financial wellness sessions ● Flexible spending account ● Team building and company outings ● Parental leave for new parents ● Company paid health insurance ● Life and disability insurance ● Employee assistance program ● Wellness training ● Travel insurance ● Preventive care If the above sounds like you, or if you’d like to know more about the role, we’d love to hear from you to see if we might be a good fit for each other! Contact us for more information about this exciting opportunity. Location State(s) California The base pay range for this position in the state(s) above is $66,560 to $145,520 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered. LIGHTSPEED STUDIOS is a leading global game developer, with teams across China, United States, Singapore, Canada, United Kingdom, France, Japan, South Korea, New Zealand and United Arab Emirates. LIGHTSPEED STUDIOS has created over 50 games across multiple platforms and genres for more than 4 billion registered users. It is the co-developer of worldwide hit PUBG MOBILE(co-developed with KRAFTON, Inc.). LIGHTSPEED STUDIOS is made up of passionate players who advance the art & science of game development through great stories, great gameplay, and advanced technology. We are focused on bringing next generation experiences to gamers who want to enjoy them anywhere, anytime, across multiple genres and devices. 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Lightspeed LA: Community Engagement Coordinator

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