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UX Researcher
2 years ago
WHAT MAKES US EPIC?
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
What You'll Do
Epic Games is searching for a User Experience (UX) Researcher to work directly with cross-functional teams to plan, execute, evaluate, and share insights from user testing using a variety of methods. You’ll be instrumental in helping us shape the look and feel of both our Engine Tools and our games, and in increasing the quality and overall user experience for all Epic Games products.
In this role, you will
- Plan and conduct qualitative and quantitative user research tests for all Epic Games products.
- Own the research process from screening participants to defining test plans, analyzing the data, and writing reports.
- Choose and define appropriate metrics that reflect the quality of user experience as well as the impact of design changes.
- Effectively communicate methodologies and results, focusing on actionable recommendations.
- Moderation of various types of consumer tests, including usability and general playtests.
- Ability to generate new methodologies that will pertain to each product’s unique gameplay and sensibility.
- Explore new tools and process improvements to constantly improve how the User Experience team functions and delivers value.
What we're looking for
- 3+ years of experience with UX Research or similar research experience (i.e. a relevant user research on Engine tools or relevant postgraduate research).
- A degree in Human Factors, Human Computer Interaction, Cognitive Psychology, Cognitive Science, or related field.
- A passion for games and games user experience.
- In-depth knowledge of user experience and user research methodology and theory.
- Passionate and knowledgeable about research methodology in general.
- Good understanding of statistics and analytics.
- Exceptional analytical skills with the ability to take a variety of primary and secondary. source materials such as analytics, survey results, user behavior, eye tracking data, and best practices to craft actionable and unbiased recommendations.
- Excellent presentation skills.
- Curious and creative; enjoy complex issues and problem solving.
- Demonstrated experience planning and selecting the optimal research method for a given project.
- Strong interpersonal skills, ability to quickly build rapport, and establish credibility.
- Thrives in a collaborative work environment.
- A postgraduate (Masters or PhD) degree in Human Factors, Human Computer Interaction, Cognitive Psychology, Cognitive Science, or related field
- Games UX experience
- SQL and/or Tableau experience
- Unreal Engine Experience
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match and profit share. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.
Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
ABOUT US
Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
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