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Lead Software Development Engineer in Test (SDET), Service Tech

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Job Description:

We are looking for a talented Lead Software Development Engineer in Test (SDET) who is going to take a role of evaluating and refining the quality strategy for our projects that currently consists of extensive automation suite, as well as manual testing. In this role you will be managing both SDETs as well as test analysts on the team in order to assure the releases of our products are of the right quality with the ideal blend of manual and automated testing.

The Service Tech team primarily supports the Customer Service team and our external customers by producing tools that help allow people to resolve a wide range of needs. This crosses many types of products and platforms to provide services for every game title that Blizzard actively supports and more. You will be a part of the development team, coordinating across disciplines with designers, artists, engineers, and quality assurance analysts. Everyone on our team is empowered to influence the direction of our products, and the ideal candidate will have a passion for quality and player experience. Blizzard offers a fun, creative, and technically challenging environment with excellent compensation and a full range of benefits.

The infinite care and loving detail put into every aspect of our games is something we take seriously and pride ourselves on delivering to our players. Our team values creativity, collaboration, and a commitment to quality and we are looking for a like-minded quality engineers to join our team. If you are committed to leveraging your engineering skills to ensure quality in the development of our products and provide epic experiences to our players, we want to hear from you!

Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Responsibilities

• Establish and deliver the quality strategy for a product based on the ideal blend of automation and manual testing
• Manage, recruit and lead a quality team consisting of SDETs, Test Analysts and TA lead
• Accountable for the quality of all deliverables, workflows and relationships for the quality team
• Work closely with development technical directors and program managers to align on the quality strategy
• Forecast and manage the product's test schedules, dependencies and resources
• Champion and influence software development best practices and the customer experience
• Drive identification, design and delivery for technical solutions (frameworks, tests, API hooks, tools) increasing test effectiveness and coverage, while reducing the cost of test execution
• Implement metrics, analyze test data and results to identify patterns, report on risk status to development partners, and influence software quality
• Share insights, solutions, and best practices within the team and across Blizzard

Requirements

• Passion for Quality Assurance and software engineering
• Strong, proven programming skills (C#, .NET Core and Standard or Java)
• 5+ years of software engineering experience in a professional environment
• Architecture and creation of automation frameworks, test harnesses, and QA tools
• 4+ years of hands on testing experience
• Experience in team management and development of engineering talent

Pluses

• Bachelor or Master degree in Computer Science, related field or equivalent experience
• Experience with frontend testing using Selenium
• Experience with backend testing of RESTful APIs
• Experience with performance and stress testing such as with JMeter
• Familiarity with best practices for Continuous Testing within CI/CD pipelines
• Familiarity with Jenkins

“We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! At Activision Blizzard, we are committed to creating a diverse and inclusive environment and strongly encourage you to apply.”

Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!