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Job Description
ML Horizons is seeking a high energy, personable Public Sector Solutions Engineer to guide development of world-class mixed reality solutions for customers in the government civil, defense, and intelligence sectors. As a primary contact for customers, this position will identify core technical challenges to address customer needs, and then collaborate with our engineering teams on potential solutions – producing innovative results. Qualified candidates need to be a self-starter, which cannot be stressed enough: We are tasked with solving problems that have not been solved before.
Responsibilities
- Provide technical expertise to customers on the capabilities and benefits of the Magic Leap Mixed Reality Platform
- Work hand in hand with Engineering teams to clearly communicate a customer’s needs, wants, and timelines
- Assist the sales organization with proposal development
- Work closely with leadership to strategize on new programs and processes
- Build relationships with technical decision makers in customer organizations, positioning Magic Leap as the key thought leader and provider in the XR industry, thus becoming a trusted advisor to the customer
- Become an expert in the use of the Magic Leap and 3rd party ISV portfolio and be able to take that expertise into the field
- Consult in-depth with defense sector developers who are planning or already using Magic Leap or competing technologies
- Work with Engineering to design, build, and run proof of concepts with prospective customers
- Position yourself as a go-to consultative resource and solutions expert for the greater ML Horizons business development team
- Demonstrate and customize third-party ISV solutions from a variety of sources, working directly with those partners and customers
- Collaborate with Product, Engineering, and BD teams for optimizing the performance of Magic Leap platform and content running on the platform
- Communicate with customers for technical support at various phases of adoption
- Travel to customer or different ML offices, up to 40% working time
Qualifications
- 5-7+ years of experience in demonstrating to and establishing wins among Enterprise customers
- Demonstrated track record of customer centric service, consistent on time delivery of custom customer solutions, and team first approach
- Experience selling or developing solutions along the XR spectrum, from VR to AR
- Able to present complicated technical concepts in layman’s terms; make the complex simple
- Strong problem solving, influencing, conflict resolution and decision-making skills
- Operate in a fast moving start-up environment
- Outstanding written and verbal communication skills
- Energetic and collaborative team player who feeds off of goal setting and achievement
- A track record of building consensus and delivering high-impact initiatives
- Ability to support multiple projects and complex work streams
- Fearless curiosity, ownership, and accountability
Education
- BA/BS from an accredited university or equivalent work experience is required
Additional Information
- All your information will be kept confidential according to Equal Employment Opportunities guidelines.
- This position may have access to ITAR controlled technical data, or material placed under a security classification or similar restriction by the US Government. As such, this position will require a US Person as defined in the ITAR, and may require the successful completion of a background check for a US Department of Defense security clearance