Lead Analyst - Old School Runescape

Are you an experienced, hands-on Product Analysis Lead with experience leading and mentoring other analysts who is looking for an opportunity to influence the direction of one of the world’s most popular MMORPGs?

As the Lead Analyst on Old School RuneScape, you will deliver insights, learning & guidance to the team and will have significant impact on the direction of our game and our studio.
Leading a small team of product analysts, you will guide decisions on product and feature roadmaps to help inform and improve player experience.

This role will work closely with the Data Science and Engineering (ADSE) department. ADSE is the heart of player, product, and business insights on our games. The department acts as a craft lead for all analysts in Jagex by supporting, gathering and maintaining analytics best practice, and this is an opportunity to be a part of that leadership.

What you’ll be doing:

• Drive deep, impactful learnings by working across data, game design and research to deliver a story-driven direction based on data.
• Develop best practice and ways of working that support the game team to deliver engaging content.
• Lead and manage a small team of Product Analysts to help support their growth and development, as well as their results as a team.
• Present and communicate analysis conclusions to business stakeholders in a clear and practical way.
• Design and maintain telemetry events for current and future content updates.
• Create automated reports and dashboards to share insights across the studio.
• Create and foster effective relationships across the studio to promote a data-driven partnership.
• Partner with data engineering to manage data requirements such as schema requirements and data format to support high-quality deliverables.
• Conduct effective analysis while adhering version control, documentation, and reproduction.
• Develop a strong and continuously improving understanding of the game mechanics and telemetry.

What we’re looking for:

• Proven and demonstrable experience in consumer, user or player analytics in a B2C company.
• Previous experience leading analysts while also delivering high quality insights and being a hands-on analyst yourself.
• Effective communicator and data storyteller with demonstrable examples of cross-functional communication and presentation.
• Proven ability to manage stakeholders across all levels of the business.
• Previous experience successfully driving and delivering change in a meaningful way.
• Bachelor’s degree in a quantitative discipline such as Data Science, Statistics, Computer Science, Economics, or equivalent experience
• High proficiency with SQL.
• Familiarity with modern data architectures (AWS, Snowflake, OLAP)
• Experience using modern data visualization tools e.g Tableau, PowerBI etc.

Collaboration is at the heart of Jagex. We love getting together with our teams to share ideas and socialise.
If you live in the UK, we offer a flexible working model that empowers you to work in the way that suits you best, while also getting the best from your working relationship and all the great people you’ll be connecting with here. We support you to be set up for success no matter where you log in.
Flexibility really is the key to how we set up working schedules, we’ll discuss your needs with you and be transparent about the working schedules of the team you’ll be working with during our interview process.

About Jagex:

Make forever games with us.

Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have such huge expertise at running games for the long term that we re-define expectations for what evergreen success looks like.

We create spaces for our players to come together – with each other and with us – inside and outside of our games. We empower our players with real influence on the game’s evolution. We help our players belong. Our community experiences give players a greater stake in what they’re playing, creating loyal forever fans.

These strengths inform our vision of our studio as a thriving international games company with a growing library of forever game IPs for core gamers. Our forever games will nurture sizable communities whose loyalty provides consistent revenues.

This in turn drives our mission: We create forever fans by empowering our community. We give players experiences worthy of their long-term time investment and actively collaborate with them to shape the games and the community for the better.

If this is something you want to be a part of, get in touch.

We have 500 of the industry’s most talented individuals in our Cambridge studio; if you share our values and ambition, we’d love to talk to you. Worried you don’t meet all the requirements in the spec? Your attitude, fresh perspective and experience is just as important to us; if you think this could be the perfect job for you, let’s talk.