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Language Quality Specialist
1 year ago
Keywords Studios is an international technical and creative services provider to the global video games industry.
The video games industry represents the pinnacle of interactive digital content. At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. By working as external development partner, we enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. We provide integrated art production, engineering, audio services, testing, localization and player support services across 50 languages and 14 game platforms to a blue chip client base in more than 20 countries. We recruit and develop people from the widest possible talent pool so that we can gain an insight into different markets and generate creativity in anticipating customer needs to become even more successful.
Established in 1998 and headquartered in Dublin, Keywords now has over 65 studios located across Europe, North America, South America and Asia and over 8,000 passionate gaming employees around the world.
This position provides continued monitoring over the translation quality of our global pool of resources, in order to maintain and improve external freelancers’ standings with Keywords, and ultimately boost overall quality output.
The Language Quality Specialist is a proactive member of the Localisation Resource Management team, contributing to deliver an efficient resource management service to internal staff, external resources, and clients, both locally and globally as needed.
Detailed responsibilities are:
Validate and arbitrate Translation Quality Reports, share evaluation results to external resources.Trigger Quality Reports on selected resources, liaising with all stakeholders (PMs, Evaluators, Validators, etc.).Monitor Quality Reports life cycle and flow in the quality platform.Support RM and PMs in anticipating and dealing with quality issues.Flag potential resources for promotion or demotion based on quality results.Run regular analysis on resource and language quality status.Support vendor selection efforts by validating new candidates’ entry tests.Coordinate with other quality teams to handle the technical side of the quality platform, help troubleshoot problems, contribute to conceive developments/enhancements and best practices.Requirements
BEHAVIORAL SKILLS
Strong multicultural team approach.Mediation/negotiation skills in working with people from different countries and cultures.Ability to multitask and quickly adapt to change.High level of commitment and motivation is essential.TECHNICAL SKILLS
2+ years’ experience at a localisation linguist level.Higher education in translation related studies, or equivalent experience.Fluent English plus at least 1 additional language.Knowledge of localisation QC processes desirable.Previous experience in working with remote management and remote teams highly desirable
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