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Community Assistant

5 years ago

Rockstar Games is looking for a dedicated Community Assistant to join the team at our NoHo NYC office, working with and supporting the Rockstar Community Team. Responsibilities will include helping to produce a wide variety of community-related reporting, direct consumer response, writing, editing, and helping to manage our online content, social media activity, involvement in community engagement, moderation, assisting with live streams and gameplay recording sessions, and more.

The candidate should possess extensive knowledge of current Rockstar titles, excellent organizational skills, razor sharp messaging finesse, a meticulous eye for detail, creative and analytical writing skills, and have a serious passion for videogames and internet culture.

RESPONSIBILITIES

Create and distribute reports to internal teams on community engagement, sentiments, and social media metrics. Track and analyze content, consumption, growth, and other statistics.
Help generate content for Rockstar social media channels and the Rockstar Newswire.
Directly respond to consumer inquiries and feedback.
Maintain a consistent presence and friendly environment across all communication channels.
Constantly be on the lookout for ways to cultivate our community.
Assist the Community Directors in providing support to the wider marketing and PR teams for assets, messaging and events as required.

QUALIFICATIONS

Professional experience in social media and community management or a related field.
Bachelor’s degree or equivalent experience.
Exceptional interpersonal and communication skills, both written and verbal.
Highly self-motivated and proactive with ability to work both with minimal supervision and as part of a team environment.
Strong planning, project management, and analytical skills.
Ability to work swiftly and efficiently in a fast-paced environment.
The ability to keep a level head and maintain grace under pressure.
Excellent organizational skills.
Interest and initiative to innovate Rockstar’s social media practices and bring them to the next level.
Working knowledge of HTML, Premiere Pro and Photoshop a plus.
Knowledge of and passion for Rockstar Games titles.

ADDITIONAL REQUIREMENTS

Please submit a cover letter along with your application to be considered for the role.

HOW TO APPLY

Please apply with a CV and cover-letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race. Create Your Profile — Game companies can contact you with their relevant job openings.

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