This job might no longer be available.

Jira Administrator - Diablo IV

Team Name:

Job Title:

Requisition ID:

Job Description:

We Need You

The Minions of Hell are growing stronger...

Are you a skilled Administrator in Jira? Come Work with us on Diablo IV and help us create something extraordinary.

Our team of talented developers are growing. Our backgrounds are diverse, but we all share a real passion for what we do. We believe that if you’re looking for a tight-knit crew that celebrates self-expression and embraces collaboration, we will be a phenomenal fit for you.

Stuff We Will Trust You With

The Diablo IV team is looking for an enthusiastic Jira Administrator to join our group of passionate, talented developers. As an Atlassian Administrator, you'll work directly with directors, producers, and content creators on managing and maintaining Jira. This includes system administration, monitoring to identify areas for improvement, managing report requests, data hygiene, workflows and screen layouts.

You will be responsible for supporting and maintaining our JIRA environments in collaboration with various disciplines across the organization to improve the performance and stability of our Atlassian stack. You’ll also provide communications and training about Jira usage and best practices as we continue to evolve our team.

• Administrate all Atlassian products the Diablo IV team uses
• Coordinate with enterprise-wide Jira and Confluence support teams
• Iterate and improve Jira native functionality: reports, issue workflows, screen layouts, etc.
• Evaluate, test, and implement new versions and add-ons/plug-ins
• Provide support and advanced troubleshooting for the game team
• Balance request queue SLAs alongside contributions to longer-term projects
• Partner with cross-functional teams to design and implement solutions consistent with industry leading practices
• Creates custom projects with sophisticated workflows, reports, permission schemes, etc. to meet specific needs
• Be a trusted escalation point for our team

And Yeah, You Will Need These Things To Apply

Experience

• Experience in performing Jira Confluence installations, migrations, and add-on installation
• 2+ years of experience in Groovy, Javascript, or related scripting language
  

Knowledge & Skills

• Extensive knowledge of administering Atlassian applications (Cloud and/or Data Center)
• Ability to drive clean, understandable dashboards and reports
• Understanding of system administration principles (Monitoring, Network, Storage, Scripting)
• Solid understanding of Program Management methodologies to partner on game team achievements

Key Attributes

• Ability to prioritize across various tasks and handle changes in daily workload
• Desire to work in a diverse environment, interacting with many roles and teams made up of passionate industry veterans working toward a common goal
  

Extra Points

Experience

• Integration experience with other Atlassian applications (FishEye, BitBucket...)
• Experience working with Product Design groups
• Video game industry experience
  

Knowledge & Skills

• Familiar with HTML and CSS
• Atlassian certification
  

Key Attributes

• Passion for Blizzard games

Covid-19 Hiring Update: This role is either a remote position or onsite in either Irvine, CA, Albany NY or Austin TX. We understand each person’s circumstances may be unique and will work with you to explore options.

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We've worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to talentacquisition@blizzard.com . General employment questions cannot be accepted or processed here. Thank you for your interest.