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Infrastructure Systems Engineer

Overview

ZeniMax Online Studios (ZOS) seeks an experienced Infrastructure Systems Engineer to work in a team environment that will help extend, automate, and monitor the infrastructure platform for The Elder Scrolls Online and future projects.

You will help create and support a reliable, secure, scalable environment to provide the best gaming experience for our end users. You will also work closely with other engineering teams to better understand their software, enabling you to adapt the platform to their needs. You will be responsible for ensuring that ZOS is able to reliably build and deploy new product versions, deliver new features to our customers, and introduce change into those systems in a safe way. Must be able to support our systems via an after-hours on-call rotation.

You should have a passion for producing quality deliverables in a timely manner. You will be working in a fast paced (Agile) environment, following a structured build and publishing process. The ideal candidate is a technology generalist who has a specialization in VMware Engineering who can comfortably and confidently work with and learn from an experienced team.

The preferred location for this role is Hunt Valley, MD, Austin, TX, or Madison, WI. Will consider remote.

Responsibilities

• Maintain and extend existing systems that are critical for ZOS to deliver its products
• Ensure that architectural changes are identified and discussed
• Understand new technologies and requirements and their impact on the pipelines
• Determine business needs and evaluate existing network infrastructure and systems
• Optimize network hardware and software to enable VMware integration
• Develop and deploy customized VMware solutions
• Define multiple virtual servers on a single host machine
• Virtualize Windows servers and connect them to networks and clouds
• Install operating systems and service packs, as well as security patches and bug fixes
• Troubleshoot and resolve VMware environment issues
• Provide technical support and document VMware processes
• Keep informed of developments in VMware technologies and products
• Build and administer multiple VMware products across multiple data centers
• Assist with data storage management

Qualifications

• 4+ years of engineering experience
• 3+ years' experience as a VMware specialist and extensive knowledge of the fundamentals of VMware ESX and related technologies
• B.S. (or higher) in Computer Science or equivalent relevant experience
• Must possess experience in supporting mission critical live environments with:
  • VMware ESXi 7, vSAN & DRS
  • Pure storage arrays
  • VMware associated programs and coding languages (Win Server, MS IIS, SAN Architecture, Python & C++)
  • System and Application Logging: syslog-ng, rsyslog, Splunk, etc..
  • RedHat or Debian package creation and repository management
  • Configuration Management Tools: Chef, etc.
  • Continuous Integration: TeamCity, etc.
• In-depth knowledge of the minimum of vSphere/ESXi, vCloud
• Proficient on virtual server/machine build through templates/clone/snapshot, data store allocation, create, manage and maintain desktop/application pools
• Excessive focus on operational excellence, demonstrate ownership on day to day operational issues while participating in project work
• Experience in managing Windows & Linux server operating systems and related utilities and hardware – Cisco/HP/Pure Storage
• Extensive knowledge of the fundamentals of VMware ESX and related technologies
• Must have some experience automating system tasks and monitoring infrastructure deployment using a scripting language (Python, Ruby, Bash)
• Must have prior experience in a 24/7 on call rotation supporting business critical applications or systems
• Ownership of the creation and maintenance of architectural and operational procedural documentation
• Excellent communication and collaboration skills
• Exceptional analytical and technical aptitude
• Great organizational, time management, and problem-solving skills
• Experience in VMware ESX Enterprise administration

Preferred Skills

• Certification is VCP -vSphere, and VCAP
• Experience with Cisco UCS platforms, Storage platforms & Cisco Networking products
• Knowledge of PowerShell scripting
• Experience in languages such as Python, Bash, PowerShell scripting, etc.
• Linux System Administration
• Experience with agile processes, knowledge of scrum and roles
• Scrum Product Owner certification
• High level understanding of infrastructure, networking and security principles
• Cloud architecture experience (Azure, AWS)
• Microsoft Azure, including Windows Servers and Azure AD

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