Incident Manager I, EAX (12 Month Temporary Role)

Electronic Arts
Vancouver British Columbia Canada
6 days ago
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Incident Manager I, EAX

12 Month Temporary Role, Remote from anywhere in British Columbia, Canada

At our core, Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world's greatest games. The EAX team is leading the strategy and implementation of important projects for EA's community of players to connect them to one another and to the games they love to play. These projects include EA app, EA Social and EA Play. In your role as Incident Manager for EAX Support, you will partner with development teams and be the central contact ensuring 24x7 uptime for our internal and external customers. You will report into an Incident Management Lead for the EAX team. This role can be located anywhere in the Vancouver metropolitan region or across British Columbia and can be on a remote or hybrid work model.

Requirements:

Responsibilities:

In a typical week, as an EAX SupportOps Analyst, you would…

Additional Information:

Ceci ne s’applique pas au Québec.

BC COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

BASE SALARY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria):
º $55,800 - $74,300 CAN Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.
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