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IT Technician
1 year ago
Job Description
What you'll do
- Manage ticket and service requests;
- Ensure optimal response time and efficient claim resolution;
- Ensure a follow up with requests for assistance;
- Provide technical lookout on the floor;
- Offer courteous and efficient customer service.
- Keep the IT inventory up to date;
- Configure and optimize Linux, Microsoft Windows & Apple OS X workspaces
- Install and configure office and production software;
- Activate and install licenses;
- Implement existing IT processes.
Qualifications
What you bring
- College diploma (DEC) or technical degree in information systems management, or equivalent;
- Professional experience in technical support, an asset;
- Experience in the film and special effects industry is an asset;
- Knowledge of Linux, Microsoft Windows and Apple iOS, platform
What to send our way
- Your CV highlighting your background and skills
Additional Information
At Hybride, first and foremost, we are good human beings, who value well-being and solidarity. We’re committed to fostering a work environment that is inclusive and respectful of all differences.
You can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.
Company Description
Founded in 1991, Hybride was the first digital visual effects company established in Quebec. For over 30 years, the Hybride team has been reinventing the VFX industry, one project at a time.
Our passion for innovation and our team’s creativity are recognized throughout the industry and remain the cornerstone of our work philosophy. Our team is comprised of over 200 highly qualified creators working in two creative spaces located in Piedmont, in the Laurentians, and in the Mile-End district of Montreal.
Our repertoire holds prestigious titles such as 300, Avatar, Hunger Games and Jurassic World, as well as in the last 6 instalments of the Star Wars franchise and the new Disney+ high-end TV series, The Mandalorian, The Book of Boba Fett, Obi Wan Kenobi and Andor.
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