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IT Systems Administrator

Crystal Dynamics, a part of the Square Enix family and the studio behind Marvel’s Avengers and the award-winning Tomb Raider game franchise, is constantly on the hunt to add even more top-tier gaming talent to our family. We pride ourselves on attracting and developing the best talent available to concept, create, and contribute to the most exciting projects in gaming. Our 25-plus years of game development experience, as well as our combined AAA game industry pedigree, has established us as one of the premier studios in the world today.

Position Summary

Join the team as our next IT Systems Administrator! As a member of IT Production Services, the Systems Administrator will administer and support the implementation, monitoring, maintenance, and improvement of the server estate (Windows and Linux), tools and services offered by the team.

Essential Duties & Responsibilities

• Support video game development teams with dynamic technical demands, across multiple locations, to help ensure that they’re getting the most out of the team’s core service offerings.
• Manage and support the Microsoft Windows server and Linux server estate ensuring that servers are deployed, secured, run at optimal states and selected software updates are applied.
• Partake in the selection process for hardware, software or other solutions owned by the Production Services team.
• Perform administration and management of all services owned by the team to maintain a high level of service availability, continuous improvement and to ensure optimal performance of tools, applications, and servers.
• Participate in the design and implementation of technologies and projects owned but the team.
• Collaborate with the DevOps team to ensure that public/private cloud applications and services run on a solid foundation in order to meet and exceed service levels
• Provide advice and guidance to customers and various stakeholders by demonstrating a sense of responsibility and accountability in the context of solutions owned by the Production Services team and other assigned projects.

Essential Requirements

• Bachelor's degree in Computer Science or equivalent experience.
• 5 years of experience managing Microsoft on premise and cloud technologies in a multi-site or large production environment.
• 3 years of experience managing Linux servers.
• Experience with Configuration Management (such as Ansible, Terraform, and similar tools)
• Experience with automation and scripting of processes.
• Passion & ambition for video games are essential!

Technical Abilities

• Proven capacities around Microsoft server technologies
• Proven capacities around Microsoft cloud (Office 365, Azure) technologies
• Working Knowledge of Linux distributions in a corporate environment (Centos, Redhat, Ubuntu)

Interpersonal Qualities

• Excellent customer service & collaboration, inside and outside the team.
• Ability to bring projects to completion with minimal supervision.
• A detail-oriented and mindful approach to problem solving.
• Good communication skills.
• Ability to learn new concepts and technology quickly and adapt to an ever-evolving environment.
• Availability to work outside of regular business hours.

Desirable Experience

• Exposure to public cloud and cloud concepts.
• Working knowledge of scripting languages like PowerShell and Python.
• Working knowledge of automation tools like Terraform and Ansible.
• Working knowledge of container backend and day to day operations (Docker, Kubernetes)
• Working knowledge of monitoring concepts and operations (SolarWinds knowledge a +)
• Working knowledge of VoIP telephony and video conference solutions (Zoom, Microsoft Teams)
• Working knowledge of remote work technologies (RDP, HDX, VPN)

Crystal Dynamics is an EOE and M/F/D/V employer.