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IT Manager

The IT Manager will provide full technical support for all users and the IT environment for Scopely’s Barcelona office and contribute to the overall successful onboarding of studio partners in the EU. Help to automate processes in coordination with the IT team based in Los Angeles and build out tools that will provide important insights into our environment and improve our overall security posture.

Responsibilities:

• Understanding of industry standard security best practices with a specific focus on maintaining secure passwords, data integrity and malware protection for workstations
• Create and maintain documented processes, procedures and configurations
• Research and recommend innovative, and automated approaches for system administration tasks.
• Identify approaches that leverage our resources and provide economies of scale
• Grow, lead and manage the team in Barcelona
• Work with the global IT/SEC team to deliver on IT projects from conception to production
• Prioritize tasks based on impact and urgency
• Employee onboarding and offboarding
• Device lifecycle management
• Hands-on support for all levels of hardware and software troubleshooting, triaging and issue resolution
• Network infrastructure management including wireless
• Implement, configure and manage SaaS tools such as Jira, GSuite, Jumpcloud.
• Management of vendor and supplier relationships
• Budgeting and forecasting
• Support our AV/VC platform (Zoom)
• Work closely with finance, HR and office management teams to create and improve processes efficiency
• Scripting experience (e.g. PowerShell, batch, UNIX) for automation
• Experience managing domains, users and groups in a directory structure. Creating group policies for standardization and security.
• Integrate cloud-based applications to use federated identities to support SSO, API security and MFA
Nice to have:
• CCNA or similar experience
• Jamf Pro Suite knowledge
• Meraki platform
• VPN management