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IT Development Team Leader
1 year ago
Job Description
Ubisoft IT is looking for an IT Development Team Leader to manage a team of developers responsible for delivering products to gamers and Ubisoft agents on the support domain. This team delivers tools (APIs, web apps) to help gamers facing issues, either autonomously (knowledge base, chatbot) or through connecting them to support agents.
These products are based on .Net technology, React and Salesforce Service Cloud, and are deployed on the web (gamer-facing, agent-facing), consoles and mobiles.
Responsibilities
- Ensure the technical viability of the products delivered and mentor the team to act in a similar manner;
- Suggest system improvements and offer alternative solutions to issues by encouraging change and managing the implementation of new ideas;
- Provide solutions to issues or requests when product team requires assistance;
- Maintain excellent knowledge of Ubisoft IT processes, and reinforce them by proposing enhancements;
- Help the Product Lead and Product Managers to draft long term roadmap by driving the technical roadmap;
- Identify evolution, development and career path opportunities for each team member;
- Create a trusting environment with open communication, creative thinking, and cohesive team effort, by recognizing and celebrating the team’s accomplishments and performance.
Qualifications
- Experience in software development , application design and development practices;
- Knowledge of client/server and internet systems architectures;
- Knowledge of Web Development technology, especially .Net and React;
- Knowledge of DevOps principles;
- Experience managing a team of developers with a strong leadership mindset and the ability to lead by example, detect unstated assumptions and resolve conflicts, foster relationships based on openness and transparent communication.
Additional Information
Just a heads up: If you require a work permit, your eligibility may depend on your education and years of relevant work experience, as required by the government.
Skills and competencies show up in different forms and can be based on different experiences, that's why we strongly encourage you to apply even though you may not have all the requirements listed above.
At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.
Company Description
Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.
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