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Director of Internal Communications - Communications

At Improbable, we enable and power meaningful virtual experiences. Improbable delivers tech and expertise to power rich interactive environments that transform cultures and industries and help us understand the world’s complexity.

Virtual worlds have a profound impact on the real world. Interaction without limits between billions of people will transform societies and cultures, creating new economies and new opportunities across the world. Online multiplayer games captivate billions. Rich interactive environments transform social events and workplaces alike. Simulations of unparalleled scale, depth and efficiency make it so decision-makers can solve our most critical challenges. All these things help us understand our work, improve lives, make informed choices and find new ways to collaborate. That’s why we’ve made it our mission to build the next generation of technologies for online multi-user games and simulations.

These increasingly sophisticated, influential and popular experiences and tools will transform entire economies and industries, changing forever how people work, play and live. We are dedicated to realising this reality through delivering the technology, infrastructure, applications and expertise that will lay the foundations for the worlds – virtual and real – of tomorrow. We are also launching a Metaverse project designed to create a complete virtual world for people to live, play and form connections in.

At Improbable, you are surrounded by people who want to improve everything and everyone around them, and who compel you to improve yourself. We’re motivated by the fulfilment of solving hard problems to achieve something profound and transformative.

We are looking for a Director of Internal Communications within our newly created Communications team, supporting our transformation into a leader in web3 and making sure Improbablers are kept informed and engaged in the key messages, strategy and change programmes across Improbable. You will be expected to develop and maintain strong relationships with all areas of the business, especially the executive team and management community, as well as taking responsibility for the design and delivery of communications on multiple Internal Communication owned and managed channels.

Your Opportunity

• Define the global internal communications strategy and roll out of that strategy
• Ownership of internal communications as a function eg what tools are needed, which channels do we want to use, what resources are required
• Enable the continuing evolution and transformation of Improbable through internal communications
• Translate the external messaging systematically and proactively into compelling internal communications
• Activate the management community around internal comms programmes; hold leadership accountable for helping to drive these messages forward
• Ensure we have effective methods and practices for cascading internal comms throughout the whole organisation
• Roll out of critical change comms programmes; aligning and supporting complex and (sometimes!) demanding stakeholder groups
• Audit the current internal communications set up (Channels, structure, roles & Responsibilities, content etc) and redesign as needed to create an effective, efficient and impactful internal comms structure moving forward

Why You’re Made for This

• You will have experience internally communicating change & transformative business updates in a fast-paced, complex and at times ambiguous environment, involving a wide range of stakeholders.
• Ideally, you have experience and understanding of the gaming or more broadly entertainment industry.
• You will have particular sensitivity to signals collected throughout a variety of channels to form astute strategies responding to the internal climate and concerns.
• You will also have a sense of bringing people together on complex projects, making sure the collaboration is fulfilling for all parties involved.
• You will have proven experience leading on cross-functional projects using agile methodologies and will ideally have a qualification within project management.
• You need to have a taste for content writing and a sensitivity to the power of words.
• You will create creative & sensitive content using a variety of different channels of communication to effectively keep Improbable employees engaged and updated.
• You will be autonomous while ensuring strong communication and alignment with the other components of the communications and HR teams, and you will come proactively with creative ideas to improve the overall internal communications mix.

We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

The best ideas are often the least expected and require new ways of thinking; that’s why our teams at Improbable are made up of an incredible range of talented people. Improbable is proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.