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Group Design Manager, Battle.net

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Blizzard Entertainment is a diverse community of 4000 global employees who are passionate about not only gaming but creating epic entertainment and the technology that drives our customers’ experience. Our goal is to delight our customers by never settling for anything but the highest quality and providing worlds filled with creativity and adventure around every corner.

The Battle.net & Online Products (B&OP) organization is home to technology that powers Blizzard Entertainment’s games. Whether you’re playing one of our titles, chatting with friends, or just shopping online, B&OP ensures that our players are immersed in engaging, exciting, and secure experiences.

As a Group Design Manager, Battle.net you’ll work with product and engineering leadership, and (of course) lead designers to create engaging user experiences. From our Desktop application, mobile applications and social products, you’re the connective tissue between several product design teams. As Blizzard scales up toward a new generation of games, your job will be to help define, design and unify the Battle.net player experience.

The ideal candidate combines deep leadership experience with hands-on design work. They should demonstrate the value of design every day, working easily with peers from across all disciplines. A passion for product design thinking, UX research, and gaming are essential. The team is searching for someone who is iterative, collaborative, and curious.

Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Responsibilities

• Guide user experience design and vision for Battle.net player experiences
• Collaborate on large-scale projects across multiple teams with people of all disciplines, not just design
• Use analytics, competitive analysis, interviews, and other methods of testing to inform design decisions
• Create appropriate artifacts, including strategy decks, wireframes, flowcharts, prototypes, feature matrices and mock-ups
• Provide clear design direction, encouragement and actionable feedback to team members
• Lead and develop a team of lead designers, guiding them through career coaching, soft skills, and partner management
• Consult with design leadership on best-practices, emerging tech, and new standards

Requirements

• Minimum of 10 years as user experience designer, interaction designer, or similar
• Minimum of 5 years product design leader
• Knowledge and experience in defining high-level product design strategy
• Experience mentoring emerging design talent

Pluses

• Experience working within iterative product design processes
• Building user facing brands
• Building design systems that scale across platforms
• Strong desire to work on interactive and multi-platform entertainment products

Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!

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