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European Workplace Experience and Ops Manager

The Role

As European Workplace Experience and Operations Manager you will be the face of the following areas for our European Office Workplace Experience : Business Continuity Planning, Financial Planning & FM Budget Controls, People Manager to the wider workplace experience team across Europe, and Special Projects. This is a 12 month maternity contract cover and you will report into the Chief of Staff.

Responsibilities:

• You will be responsible for workplace experience and office operations and maintenance for the Dublin and European offices. Approximately 60% of your time will be spent working with the Dublin office
• You will maintain office efficiency by planning and building office systems, layouts, and equipment procurement
• You will be responsible for the day to day management of 6 people and the daily functions of a busy department across eight offices, seven locations.
• You will manage our business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analysis, strategy selection, and documentation of business continuity and disaster recovery procedures
• You will plan for the next financial year, ensuring profitability. You will communicate plans, budgets and goals to stakeholders providing visibility into Riot FM performance
• You will manage multiple simultaneous office operations projects from inception through completion
• Project management & supervision of all office fit-out related projects
• Set up, support and coordination of Riot Games expanding European and International offices’ space, infrastructure, people and organization
• You will be responsible for all travel arrangements for Riot Europe. Oversee all travel arrangements, air, lodgings and ground transportation and manage relationships with travel agencies and vendors

Required Qualifications:

• Minimum 7+ years previous experience in a facilities / workplace experience management role
• 5+ years experience managing staff across multiple sites
• Experience ensuring that facilities across European offices meet government regulations and environmental, health and security standards
• Experience planning operations and procedures, formulating policy, and for developing new strategies with regard to workplace design
• Oversee and be responsible for all aspects of physical security in Riot Europe. Eg: Overseeing the maintenance of all security and alarm systems and working with our third-party vendors to ensure value for money
• Knowledge of Oracle / Concur / Service Now

Bonus Qualifications

• Qualifications in project management or facilities management
• Knowledge of TMC tools such as CWT / Egencia / Conferma
• Basic knowledge of IT and server rooms

For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games

Let's Thrive Together:

Because together we are better

We know that fresh and varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we’re excited to hear from you. Don’t be discouraged if you feel you don’t fully meet every single one of the requirements for a particular role, there’s always room for growth at Riot. If you spot a role that will make you want to jump out of bed in the morning, we are waiting to hear from you!