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Engineering Manager - Community Engagement

Communities play a huge part in Discord's mission. Millions of people come to Discord every day to hang out in communities for all kinds of interests, from servers where thousands of Harry Potter fans connect and geek out, to servers where students practice speaking new languages with native speakers halfway across the world.

At the heart of communities are the admins and moderators who build and run them. The Online Communities Group at Discord is responsible for empowering these creators to build thriving spaces that many people call their second home. We believe helping creators succeed is pivotal to creating more healthy communities.

Discord is looking for a highly technical, creative, hands-on, and mission-focused Engineering Manager on our Communities Engagement team to partner with other teams across the organization. You will be responsible for the engineers building out new exciting features used by millions of communities across Discord. This role will own the creation and organization of this team to support our growth plans, including recruiting for the ICs of those teams and ensuring their success.

What you'll do

• Build highly-engaged teams by hiring, coaching, and instilling a sense of ownership and impact in your engineers.
• Work cross-functionally with our Customer Experience, Product, Design, and Marketing teams to define your team’s vision and roadmap by thoroughly understanding the customer and business needs.
• Use your technical expertise to constantly raise the bar and ensure your team delivers extraordinary results at the high technical level we set.
• Develop insights into issues slowing down the team and use it to develop processes that enable the team to deliver its goals.
• Mentor and guide the careers of the engineers through coaching and finding opportunities that support their technical skillset and goals.
• Make sound decisions around resourcing, and make the rationale clear to partners and team members.
• Partner with Revenue leadership on strategic planning and continuously improve the Engineering organization while upholding our workplace philosophy.

What we look for

• You have 5+ years of experience as a Software Engineer.
• You have 2+ years of experience as a people manager.
• You have strong communication skills and the ability to work well cross-functionally.
• You are motivated to help your team members succeed and have experience developing engineers of multiple levels.
• You approach problems from first principles.
• You are comfortable with ambiguity and get excited about working collaboratively to figure out solutions to complex problems, and then executing on them.
• You have a strong product sense and take pride in understanding your customers.
• Code does not scare you, you are still an engineer even if you don't do it all the time.
• You keep up with the industry trends and can assess new technologies that can help us better solve problems.

Benefits And Perks

• Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000
  for gender affirmation procedures)
• Mental health resources and quarterly wellness stipends
• 19+ paid holidays, 4 weeks of PTO, use-what-you-need sick days and volunteer time off
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we’re all remote)
• Flexible long-term work options (remote and hybrid)
• A diverse slate of Employee Resource Groups
• Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

In a world of polarization, social curation, and loneliness, Discord is working toward an inclusive world where no one feels like an outsider. We believe in the value of genuine human connection, which can so easily be lost online. So we’re building a space where everyone can find belonging from the inside out.

If this strikes a chord with you, come build belonging with us!