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Disney Dreamlight Valley Senior Game Community Developer

Job Description

Gameloft Montreal is seeking a new Senior Community Developer to join the team for Disney Dreamlight Valley, a cross-platform project (PC and console) hybrid between a life simulator and an adventure game rich in quests, exploration and exciting activities featuring Disney and Pixar friends, both old and new.

Highly awaited by gamers all around the world, Disney Dreamlight Valley is a 100%-original Gameloft Montreal production, designed by a passionate team that are just waiting for you to join them!

To learn more about the game:

Trailer: https://www.youtube.com/watch?v=9PpoGfIeAO0

Official website: https://disneydreamlightvalley.com/

As the Senior Disney Dreamlight Valley Community Developer, you will be part of a large game development team, including game producers, programmers and creative teams, as well as a team of other Game Community Managers, Developers and Moderators in studios across the globe.

You will be the main link between Gameloft and our player community and will act as the "face" of Gameloft, ensuring that the social media and community strategies are thought out and implemented.

Your main responsibilities will be:

• Defining Social and Community Actions
• Acting as the social-media and community-management expert within a team of game developers
• Formulating the social media and community strategy and implementing it
• Running innovative social campaigns that capture the interest of your community and constantly drive both engagement rates and community size
• Preparing creative briefs and managing all published content (images, video and text)
• Being the voice and face of the brand in livestreams
• Developing and expanding community outreach efforts: ambassador programs, Discord groups, etc.

Ensuring Consumer Satisfaction

• Ensuring the active flow of communication between the development team and the community
• Monitoring, listening to and responding to the community in a “social” way
• Identifying the most common issues based on community feedback, preparing regular internal reports (app store reviews, escalations of high priority or frequent issues from Customer Care) and escalating issues quickly and efficiently to all relevant internal parties when necessary
• Advocating for our players during planning meetings and in internal processes

Monitoring & Reporting

• Monitoring discussions and trends within fan bases on all channels, including social media channels and app store pages
• Being on the lookout for the latest trends in social media tools, applications and channels, and advising the development team of potential opportunities
• Conducting market research on topical trends affecting the wider gaming community
• Regularly analyzing your social campaigns and translating the qualitative data results into actionable recommendations for future campaigns
• Analyzing and reporting social media performance to management on a monthly basis and sharing performance reports with game team management and HQ

Qualifications

• 5+ years’ experience managing social media platforms or communities for brands
• Experience in developing and nurturing an active community of players for a live game
• Demonstrated creativity and innovation in every campaign you’ve run
• Some knowledge of graphic tools such as Photoshop, or of video-editing software
• Team player that can easily collaborate with others
• A desire to actively seek solutions to problems and the confidence to take the lead when necessary
• Strong intuition and ability to identify potential negative community reactions or crises in advance and prepare mitigation plans
• Excellent written and verbal communication skills
• A passion for video games!

Additional Information

What we offer:

• Work From Home wherever you are locatedfor an undetermined time due to the Covid-19 Pandemic
• Flexible working hours to suit your schedule
• 3 weeks of vacation for work-life-balance
• 7 annual personal days
• AnnualHealthcare and Lifestyle spending account
• Health insurance coverage
• Employee Assistance Program; because sometimes we need a helping hand
• Social Club events with awesome prizes and giveaways
• RRSP matching program
• Mentorship program and training subsidies to help you strengthen your skills or learn something new
• Dog-friendly studio
• Relocation assistance for those who are joining our team from abroad

Why join the Gameloft universe?

• Because you want to be part of an exceptional experience, within a company that is constantly growing!
• Because you want to work with talented people who are industry pioneers!
• Because you want to join a global company and meet great people around the world from all walks of life.
• Or, just because you’re looking for a great place to work!

We can’t wait to find our next great talent!

• Please submit your CV, cover letter and portfolio.
• Please note that only selected candidates will be contacted and your CV will be saved in our files for a period of 6 months.

Gameloft Toronto is an equal opportunity employer and is committed to fostering diversity and inclusivity within our work environment. Gameloft Toronto welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Code: #LI-RD2

Company Description

Are You Looking for a Great Place to Work?

Join the Game!

Leader in the development and publishing of games, Gameloft® has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms, two of which are featured in the “Top 10 iOS Games by All-Time Worldwide Downloads” from data.ai. Gameloft operates its own established franchises such as Asphalt®, Dragon Mania Legends, Modern Combat and Dungeon Hunter and also partners with major rights holders including LEGO®, Universal, Illumination Entertainment, Hasbro®, Fox Digital Entertainment, Mattel®, Lamborghini® and Ferrari®. Gameloft distributes its games in over 100 countries and employs 3,600 people worldwide. Every month, 58 million unique users can be reached by advertisers in Gameloft games with Gameloft for brands, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.