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Director of Sales Operations

Forte is seeking an exceptionally organized and diligent Director, Sales Operations to help build our Sales Operations function. You will be in charge of building and evolving the sales processes, tools, metrics, and playbooks that make our Sales organization an outstanding function.

You have familiarity with multiple sales systems and tools, are structured, results-driven, and love to think big and solve ambiguous problems. You will report to the Senior Director of Business Operations and will be a key partner to our Marketing, Sales, Customer Success and Business Systems teams.

Projects include creating processes for the Sales team to move leads through qualifications and the pipeline, maintain data integrity, ensuring that all data seamlessly flows between the Marketing and the Sales Team, move MQLs to SQL qualifications, and report on all aspects of the Sales funnel.

You will play a key role in driving growth and business success across the organization. You are excited to gain exposure to a wide range of different problem spaces -- spanning tech/gaming, blockchain, and economics.

The ideal candidate will be comfortable working independently and across cross-functional teams in a fast-paced and evolving environment. They will be an excellent communicator and a leader with a passion for delivering results.

Responsibilities

In this role, you will...

• Lead the sales operations function.
• Manage all sales operations activities including developing and improving the sales operations process, building account prioritizations, qualifying opportunities, managing forecasting, owning pipeline management and process.
• Partner with the Sales, Marketing, Customer Success and Business Systems leadership teams to conduct analyses and determine how to design processes to accelerate pipeline generation and increase win rates.
• Track, analyze and report on key metrics (such as pipeline growth and pipeline potential)
• Develop and maintain documentation for processes.
• Participate and represent Sales’ needs in all existing and future sales & CRM systems, in partnership with the Director of Business Systems.

Requirements

The ideal candidate with have...

• 10 years of experience in Sales Operations preferably at a high-growth SaaS company.
• Analytical and data-driven, with demonstrated experience finding data-driven insights to improve sales productivity.
• Experience with a wide range of sales & CRM systems, including Hubspot and Salesforce.
• Independent project management skills including the ability to define and execute against project timeframes, dependencies and risk factors.
• Ability to think clearly, grasp the big picture, analyze quantitatively and problem solve.
• A natural ability to bring people together and spark collaboration.
• B.A./B.S. Degree, MBA is a plus.

Bonus if you also have...

• Prior experience in gaming and gaming-adjacent industries.
• A genuine appreciation for blockchain technology and the benefits it can offer the games industry.
• Experience with sales/revenue tools to scale sales efforts (e.g. Outreach, ZoomInfo, Gong…).
• Managerial experience.
• High-growth or early-stage startup experience.

What we offer

• The opportunity to build something that's never been built before - to solve new problems and to develop solutions with a team of industry leaders by your side.
• A learning environment where you'll be hands-on with the latest tools and technologies.
• The opportunity to merge personal passions or interests you may have for blockchain and/or gaming with your professional path.
• Competitive compensation and perks to help you work comfortably and productively with a fully remote team

About Forte

Forte’s platform allows game publishers to easily integrate blockchain technologies into their games, enabling features such as seamless, embeddable token wallets, non-fungible token (NFT) minting and selling, payment rails, and other services built specifically for blockchain token economies and the management of digital and virtual assets. In blockchain-enabled games, players can truly own goods, rather than making pure entertainment expenditures. Players around the world can freely trade goods and services with each other, and can participate in community economies that reward creativity, collaboration, and skill. These new systems provide game players and communities all around the world with new creative and economic opportunities.

Forte is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected status in accordance with all applicable federal, state, and local laws.