Director, Loyalty Analytics and Business Operations

Sony Playstation
San Mateo, CA, United States
6 days ago

PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Director, Loyalty Analytics and Business Operations

Location: San Mateo, CA preferred, but will consider remote

Sony Interactive Entertainment is looking for a seasoned professional to lead the advanced analytics and campaign operations teams for loyalty and engagement programs. This team will be a cornerstone for how PlayStation deepens and sustains players' relationships with our platforms and brand.

The perfect candidate will lead a high-performing team that has a deep understanding of data analytics, player behaviors, and campaign performance measurement. You have a deep affinity for working with quantitative data, while appreciating the art form that comes with applying it to player engagement.

This is a role that collaborate with leaders and partners throughout the organization to deliver ambitious business results in an operationally efficient manner. We are seeking a leader with exceptional managerial skills who can build, motivate and cultivate teams, has a deep analytical background, and clearly demonstrates the ability to deliver large critical initiatives.


Skills and Capabilities


Desired qualifications:


Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.

Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.


This Privacy Notice explains what personal information we at Sony Interactive Entertainment LLC collect from you, and why we collect it and use it. This Notice covers our practices regarding the personal information of all applicants to our job positions. Please review it carefully.

Categories of personal information we collect from you

We collect personal information about you throughout the recruiting process, in particular the following categories. Generally, we obtain this information through our Recruiting Team:

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