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Director, Global Localization

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Job Description:

Blizzard Entertainment is seeking a high performing Director, a first-level strategic leader to join our localization team. You will be responsible to provide strategic direction for a department or a collection of smaller groups to meet business objectives.

We are looking for an experienced leader to lead the department with vision of continuous improvement where everyone can contribute no matter their seniority of roles. You will create an environment where people can innovate, being creative, and communicate opportunities on their area of expertise.

Responsibilities

• Proactively and effectively work with the Global Localization organization and regional cross-functional stakeholders to ensure all projects are delivered on time and within budget.
• Optimize performance of projects using appropriate systems, tools and techniques
• Mentor personnel to facilitate growth within the department and company
• Support all Blizzard employee developmental programs
• Monitor key performance indicators to evaluate efficiency and make change as necessary
• Manage vendor relationships, performance, and quality while maintaining reasonable costs
• Manage logistics for localization work performed in your region
• Partner with the Global Localization organization to provide detailed project plans and reports, and to create and maintain comprehensive documentation for all stakeholders
• Handle urgent localization requests from regions to ensure required timelines are met
• Analyze data to identify, prioritize and address risks and opportunities to improve efficiency
• Interview, test, hire and assist with training full-time and temporary employees
• Formulate and execute succession planning programs
• Long term resource planning and short to medium term execution against those plans
• Maintain and build upon a positive work environment
• Other duties as assigned by management

Requirements

• Excellent understanding of localization, quality assurance and dev production cycles
• Excellent verbal and written English communication skills
• Able to influence cross-functional teams to develop collaboration and commitment
• Excellent organizational and analytical skills and a detail-oriented problem-solving approach
• Typically has 12+ years of applicable experience
• Minimum 4+ years direct supervisory experience.
• Expertise of all relevant business relationships and partnerships within Blizzard.
• Seasoned experience in a business leadership role or expert level depth in a technical field.
• Ability to increase the autonomy and accountability of the workforce.
• Being able to provide high results and create a high performing culture
• High adaptability and resilience

Pluses

• Passion for localization
• Project management certification (PMP, Scrum, etc.)
• Knowledge and experience with localization tools and services, including data analytics tools
• Experience of working in a console/mobile gaming industry as a project manager
• Excellent knowledge of Blizzard products and services
• Seniority in managing a localization quality control or quality assurance team