Director, Customer Experience Strategy

Rockstar
Manhattan, New York, United States
15 days ago
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At Rockstar Games, we create world-class entertainment experiences.

A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

Rockstar New York is seeking a Director of Customer Experience Strategy to join our global Customer Experience team. This is an amazing opportunity to work as a part of the senior leadership of Customer Experience, as well as with Rockstar executive leadership, to make the future of Customer Experience a reality. Working with multiple departments within Customer Experience you will own critical initiatives focused on the delivery of a Rockstar Games experience to our millions of players. You will influence key decisions and the strategic direction of the Customer Experience team. In addition, you will work directly in a myriad of important Customer Experience efforts ranging from vendor relationships, finance and budgeting, and the delivery of a customer experience to our staff and our players worthy of the Rockstar Games name.

WHAT WE DO

RESPONSIBILITIES

QUALIFICATIONS

SKILLS

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

ADDITIONAL INFORMATION

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

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