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Developer Relations Engineer
4 years ago
Unity Engine Support provides technical solutions to our customers’ hardest problems. Using our in-depth knowledge of Unity, games development, and many other aspects of technology and programming, we help Unity developers in all industries to ship their projects.
Our customers have a wide variety of problems, which require quick thinking as well as in-depth analysis. This is where you step in, working to solve these problems with curiosity, flexibility and positivity. In return, you will be constantly learning about the latest features of Unity, and get to help nurture some of the most exciting games and simulations in development today!
We welcome junior and senior levels of experience. This is a permanent position based in our Brighton office. Travel is not required but you will have opportunities to attend conferences and visit customers.
Responsibilities
- Efficiently provide technical support and solutions across Unity’s deployment platforms and variety of applications
- Solve customer problems via online ticketing and any other appropriate communication medium
- Collaborate with your colleagues to ensure team success
- Maintain excellent relations between the Engine Support team and other departments within Unity
- Contribute to the Unity documentation and other resource materials
Requirements
- Enjoyment of troubleshooting/problem-solving
- C# and/or C++ experience
- Willingness to learn new skills and areas of Unity
- Experience in debugging and profiling
Bonus points
- Experience with developing games/apps with Unity or for mobile/console platforms
- Knowledge of SCM software (Git, SVN, Mercurial, P4) and available external hosting platforms (e.g. Github, Bitbucket)
Who We Are
Unity is the creator of the world’s most widely-used real-time 3D (RT3D) development platform, providing content creators around the world with the tools they need to build rich, interactive 2D, 3D, VR and AR experiences. In fact, apps made with Unity reach 2.7 billion devices worldwide, and were installed more than 24 billion times in the last 12 months.
The global engineering team keeps Unity at the forefront of technology and — working alongside partners like Magic Leap, Google, Facebook, Oculus and Microsoft — ensures optimized support for the latest technology and platforms. Unity is powering the real-time revolution, expanding beyond games and breaking into other industries including automotive, film, architecture, engineering, construction and more.
Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
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