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Desktop Support Team Lead

Electronic Arts
Edmonton, Alberta
10 months ago

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To provide quality support with a high degree of customer satisfaction, technical expertise, and timeliness. To be the lead technician for a customer grouping within the desktop support group and/or take on the lead of significant desktop related projects.

All support is provided in person and the Specialist must be comfortable communicating directly with all end-users in a variety of business units such as Engineering, Marketing, HR, as well as Executive level users. This is not a phone support or help desk role.

Responsibilities:

Work Experience Requirements

Additional skills, if you got them it would be a plus.

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