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Customer Service Representative, Game Master - Gulf Arabic

Blizzard Entertainment
Cork, Ireland
7 months ago

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Blizzard Entertainment is looking for experienced customer service representatives for our massively multiplayer online role-playing game (MMORPG) World of Warcraft, and other Blizzard Entertainment games.

Customer service representatives will serve as the direct link between Blizzard Entertainment and its customers. They offer assistance and guidance to players through a typed-chat client, email and social media. In addition, customer service representatives provide technical assistance and deal with account related issues via phone. The ideal candidate is an experienced customer service representative or community manager who is very organized, with excellent customer service skills, as well as excellent written and verbal communications skills. Shift hours and days may vary as the customer service department is open 24 hours per day, 7 days per week.

Responsibilities

Requirements

Pluses

Required Application Materials

**Only Resumes with Cover Letters both in English and Arabic will be considered

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