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Content Strategist

Job Description

As part of the Knowledge Management team dedicated to one internal client, content strategists are responsible for diagnosing content management needs and designing, executing & maintaining the strategy to support organization and optimization of content to promote efficiency and encourage collaboration.

Responsibilities:

• Translate client requests and needs into actionable content strategies & recommendations that align with their business objectives;
• Create content strategy deliverables such as content inventories, audits, models, templates and governance documents to support content management & knowledge sharing;
• Prepare and facilitate content workshops with clients, stakeholders or/and end users;
• Interpret user research, analytics, benchmarks, and other data to guide recommendations and action plans;
• Define information architectures, taxonomies and metadata strategies (frameworks for grouping and tagging content);
• Apply content governance processes (archiving, quality workflows, publishing guidelines) to support lifecycle management.
• Evangelize content management best practices and support the evolution of content management ambassadors within the team;
• Influence top managers & stakeholders in order to make "content management" a priority.

Qualifications

Relevant experience:

• A bachelors or masters degree in Information Science, Journalism, or Communications preferred
• 3 to 5 years of experience in a digital content management environment

Skills & Knowledge:

• Bilingual (English and French)
• Deep knowledge of content management concepts and best practices
• Ability to lead discussions and workshops with stakeholders
• Ability to teach and educate users and contributors on content management concepts
• Ability to work efficiently as part of a team, balancing multiple projects and prioritizing accordingly
• Ability to balance strategic vision and tactical to-dos
• Detail oriented, self-starter (autonomous)
• Strong communication and presentation skills
• Strong organizational skills
• Experience working in fast-paced/agile environments
• Familiarity with SharePoint or Confluence a plus
• Familiarity with IT development and related terminology a plus
• Familiarity with product development practices a plus
• Knowledge of the video game industry a plus