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Content Policy Manager, Amazon Games

Amazon Games is seeking a Content Policy Manager to help us bring our games to a global audience. Amazon is all in on games. We believe the revolution that began with arcade communities a quarter at a time will continue to a future where everyone is a gamer and every gamer can create, compete, collaborate and connect with others at massive scale. If you share our belief that games will produce some of the future’s most influential voices in media and art, come join us!

At Amazon Games you’ll have the power of Amazon Web Services’ cloud and our digital and physical media publishing infrastructure available as raw material to forge a future filled with amazing experiences for players and developers.

The ideal candidate has a strong understanding of publishing risks in the gaming space and be able to provide clear guidance to game teams regarding their game content. This role will serve as a liaison between developers, internal support teams, and external subject matter experts. This role is responsible for tracking the content review status of a project and reporting out to all stakeholders, including franchise owners and senior management.

Key job responsibilities
- Review assets (both internally- and externally-created) for all Amazon Games projects, including text, graphics, audio, and video.
- Track and manage the review status of all provided assets.
- Partner with Legal to ensure all assets are cleared for use globally.
- Partner with Localization and Quality Assurance to ensure all assets are cleared for use geopolitically.
- Partner with Game team Product Owners to gather assets for review and to track, review, triage, and modify assets (as needed) in advance of key milestones.
- Partner with Central Certification team to ensure products are compliant with regional ratings boards and jurisdictions.
- Build awareness of content that is likely to raise concerns with regional ratings boards and jurisdictions.
- Document risk related to non-compliant assets. Build awareness of common steps that can be taken to mitigate that risk.
- Serve as the project's primary point-of-contact for all issues related to ratings, legal, and geopolitical compliance.
- Provide guidance and advice to Amazon Games employees on thoughtful and inclusive in-game asset creation.
- Establish and evangelize best practices with game teams for the creation and management of legally and geopolitically cleared in-game assets.
- Train Amazon Games staff, vendors, vendor partners, co-developers, and outsource studios on geopolitical, social, and copyright issues related to responsible asset creation.
- Works within the Content Review team to create, customize, streamline, and document workflows and processes.
- Create and foster amicable relationships with game teams.
- May undertake related special interest projects with manager approval.

A day in the life
Amazon Games Localization wants Amazon gaming customers around the world to have immersive and exciting experiences in their preferred languages, no matter their country or locale. Our goal is for our translations to be as good as or better than the original source material. This ambitious goal requires us to think globally from the start and put processes in place that enable creative, high-quality localization at scale.

About the team
Amazon Games applies the principles of Amazonian culture to the world of game design. We have a diverse team of talented, creative people pairing their love of making games with the unique strengths that come with being part of Amazon. Across all of our teams and locations, we are united by a common purpose: to share great gaming experiences with customers around the world. We believe in a future where everyone is a gamer and everyone can create, compete, collaborate and connect through games, and we are looking for the right people to help us build that future. You will have the chance to innovate in gameplay, creativity, marketing, and technology, while working alongside some of the smartest and most creative minds in the industry.

We are open to hiring candidates to work out of one of the following locations:

Irvine, CA, USA | Seattle, WA, USA

Basic Qualifications

- 2+ years of program or project management experience
- 1+ years of Games Industry (supporting title Development, Release, or Live Ops) experience

Preferred Qualifications

- Understanding of the unique challenges of localizing and publishing massively-multiplayer online games and games-as-a-service
- Excellent communicator able to influence different groups in order to achieve business goals
- Understanding of modern game development and publishing practices
- Understanding of the unique challenges of localizing and publishing massively-multiplayer online games and games-as-a-service
- Sharp attention to detail
- Willingness to continually improve the effectiveness and quality of processes
- Ability to communicate with and influence technical and non-technical stakeholders to achieve cross-team goals
- Experience working in Jira and Confluence

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $47,500/year in our lowest geographic market up to $107,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.