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Content Manager

Job Description

The Content Manager is here to organize information, documentation & assets so that anyone working on the project can browse & access it easily. You will ensure key content is written & up to date for everyone on the project. The content manager will also rely on content management standards & best practices within Ubisoft.

• Gathering team requirements regarding content & features needed on the project

• Identifying & organizing key content within the production. Ensure this content is formalized, structured, shared & accurate
• Define information architectures, taxonomies and metadata strategies (frameworks for grouping and tagging content);
• Defining the governance (access rights, workflows, archiving policy, etc.) and ensure it is respected and it is applied by all teams on the project
• Providing content templates in order to accompany users in their content creation process
• Enriching content with metadata & tags to improve content findability on the production

• Defining workflows to ensure content is always enriched by the right experts at the right time
• Archiving & cleaning content on an ongoing-basis in order to keep the workspace used & useful
• Relying on user feedback, statistics and benchmark in order to improve the workspace and the way content is organized.
• Supporting teams on a daily basis to manage more efficiently their content to improve collaboration & communication
• Training people on how to create, manage & access content

• Accompany newcomers in their content onboarding
• Relaying on the production to share useful content outside the project (KC, Portfolio) & reuse resources coming from other projects
• Evangelize content management best practices and support the evolution of content management ambassadors within the team.
• Prepare and facilitate content workshops with clients, stakeholders or/and end users;

Qualifications

• Minimum 2 years of experience in content or information management
• Knowledge of content management concepts and best practices
• Ability to balance strategic vision and tactical to-dos
• Detail oriented, self-starter (autonomous)

• Strong communication and presentation skills
• Strong organizational skills
• Experience working in fast-paced/agile environments
• Familiarity with SharePoint and Confluence a plus
• Experience with leading change management process a plus

RELEVANT EXPERIENCE

• A bachelors or masters degree in Information Science, Journalism, Technical writing or Communications preferred
• 1 to 2 years of experience in a digital content management environment

Additional Information

All your information will be kept confidential according to EEO guidelines.