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Community Specialist
2 years ago
What makes us Psyonix
At the core of Epic and Psyonix’s success are talented, passionate people. Psyonix prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
What we do
Psyonix is a video game developer best known for Rocket League, the award-winning game that combines soccer, driving, and highly competitive and addictive gameplay. As part of the Epic Games family, we are an industry-leading game studio rooted in a crunch-free philosophy that emphasizes an amazing employee experience, located in the heart of San Diego. For nearly 20 years, we have been a driving force behind some of the most successful games in the industry, including Gears of War, Mass Effect 3, XCOM: Enemy Unknown, Bulletstorm, Unreal Tournament III and Unreal Tournament 2004.
What you'll do
We are looking for a Community Specialist to join the Communications team and become an important part of the Rocket League Sideswipe community. In this role, you will be responsible for channel moderation, direct interaction with both fans and endemic influencers, and you will have an opportunity to help shape the future of the Rocket League Sideswipe community. Our ideal candidate is passionate about growing and maintaining a positive gaming community, and has past experience working on mobile games.
In this role, you will:
- Help manage community channels on a regular basis including logging suggestions, requests and bugs
- Track community sentiment, feedback and help compile weekly community reports
- Work closely with the Senior Community Manager and related teams on player behavior projects and other initiatives
- Manage and organize moderators in all community channels (Reddit, Discord, etc.)
- Participate in weekly playtests to provide feedback to development
- Help staff Rocket League social media accounts as needed
- Help organize and staff community and consumer events as needed
- Note: This position may require you to be “on call” for urgent or special circumstances that require action outside of regular work hours
What we're looking for
- 2+ years experience managing a community in video games or related industry
- Experience in mobile strongly preferred
- Familiarity with mobile platforms and storefronts
- In-depth experience using Discord, Reddit, and all major social media platforms
- Excellent verbal and written communication skills
- Strong attention to detail in a fast-paced work environment
- Must be an experienced and passionate gamer
- Familiarity with Rocket League
- Speaking other languages is a plus
Epic Job + Epic Benefits = Epic Life
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay for 100% of the premiums for both you and your dependents. We offer coverage for Medical, Dental, Vision HRA, Long Term Disability, AD&D and Life Insurance, 401k.
All Epic employees enjoy drinks, snacks, and lunches every day, free of charge - and we offer plenty of annual celebrations for employees and family members to show the love we have for our people. Additionally, each year, we celebrate the Epic family with company-wide paid breaks, generous paid time off, and recognize individuals for 7 years of employment with a paid sabbatical - we think our people are pretty awesome!
Like what you hear? Come be a part of something Epic!
#LI-PS1
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
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