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Community Manager
3 years ago
Description
Playtika Holding Corp. is a leading mobile gaming company and monetization platform with over 35 million monthly active users across a portfolio of games titles. Founded in 2010, Playtika was among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms. Headquartered in Herzliya, Israel, and guided by a mission to entertain the world through infinite ways to play, Playtika has over 3,700 employees in 19 offices worldwide including Tel-Aviv, London, Berlin, Vienna, Helsinki, Montreal, Chicago, Las Vegas, Santa Monica, Newport Beach, Sydney, Kiev, Bucharest, Minsk, Dnepr, and Vinnitsa.
Playtika is looking for a Community Manager to join our Monetization team. The Community Manager is responsible for interacting and engaging with players on multiple social media platforms. They will be working closely with the CRM and Monetization teams. We are looking for a creative individual with fresh ideas on how to interact with our players audience.
Responsibilities
- Establish relationships with a large group of players over social media
- Engage in daily communication with players using internal and external platforms
- Maintain an online persona through social media to engage players
- Regularly reply to player questions, inquiries, comments, etc.
- Monitor our social media pages for common issues
- Manage the Player Lounge Facebook group and the team of moderators
- Communicate regularly with the LiveOps and Customer Support teams
- Plan and execute a promotional routine to engage with our wide player base
Requirements
- Native English speaker – Must
- Loves the social media space and has excellent knowledge of social media management tools and trends (such as: Facebook, Instagram)
- Proficient with MS Office and Google G Suite
- Autonomous, detail-oriented, and a team player
- Creative, innovative, and resourceful
- Strong communication and rapport building skills
- Excellent interpersonal skills
- Strong analytical and presentation skills
- Passion for conflict resolution and problem solving
- 2+ years of work experience as a community manager
- Asset: Strong interest in gaming
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