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Commercial Live Ops Mobile Programme Manager
2 years ago
As the Asia & Emerging Markets Mobile LiveOps Mgr you will be part of the Asia & EM Publishing team whereby you will work in partnership with Publishing & Studios to ensure milestones are tracked & publishing needs are fully understood & implemented into the development timeline.
The main and routine tasks of the live operations manager are to:
Asia & Emerging Markets Mobile LiveOps Mgr
- Understanding of the build release, season refresh cadence, the key selling points of each month
- Communicate with internal/external stakeholders to ensure the first-hand decisions and plans being distributed
- Convert monthly Live-Ops plans into detailed tasks and adhere to deadlines
- Support and coordinate pre-launch activities, launch plan and coordinate execution
- Make effective decisions when presented with multiple options for how to progress with the project
- Implement problem-solving processes with internal and external partners
- Serve as a point of contact for multiple teams that are assigned to the same project to ensure team actions remain in synergy
- Report on the advancement of the deliverables (planned versus actual) to the team, producer and live producer and address any gaps
- Adjust schedules and targets when there’s emergency and ad-hoc tasks being assigned
Qualifications
Relevant experience
- 3-5 years’ experience in remote team coordination/management
- Mobile game production experience
- Mobile game live operations experience
Skills and knowledge
- Project management skills, PMP certification preferred
- Ability to run scrums as the scrum master
- Demonstrates strong problem-solving skills and written and verbal communication skills
- Comfortable using video conferencing to collaborate and generate results when working remotely
- Proven ability to complete projects according to outlined scope, budget, and timeline
- Ability to manage time and priorities
- Ability to adapt to different types of personalities
- Good sense of judgement
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