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Clinical Trial Commercial Products Operations Associate

Please note that vaccination is not considered to be fully in effect until 14 days after the 2nd shot. There is also a 3-4 week waiting period between the 1st and 2nd shot.

Pay Rate: $25.00+ per hour

Work Hours: Monday-Friday, 8am-5pm

We are looking for a Commercial Products Operations Associate to join the Clinical Trial Material Management team at our Pharmaceutical client located in Indianapolis, Indiana.

A successful candidate for this role is quick to learn new computer programs and follow established processes to confirm/process packaging of pharmaceutical drugs for clinical trials around the globe. This person can communicate via email in a professional manner with internal and external customers. They are able to complete daily tasks independently, while also open to learning and supporting the team as time allows. This person is able to prioritize work effectively and is familiar with following a timeline.

Currently, this position is hybrid, with three days a week on campus (subject to change). During training, some additional in-person days may be required. Due to the nature of the pandemic, the successful candidate should be open to both working more in-person days in the future as well as open to working completely remote if that is needed. As a condition of employment, COVID-19 vaccination is required.

Responsibilities Include:

• Verify data in SAP against source order tracker (training will be provided)
• Validate info in SAP is correct (training will be provided)
• Provide order updates in companies order tracker to Management
• Develop trackers, tools and dashboards to track work flow and provide visibility to work status to customers.
• Process orders for commercial materials (training will be provided)
• Participate in the resource estimate process and various monthly financial reporting activities (accrual/prepaid, variance explanations for planned vs actual)
• Work in a team environment to ensure deliverables are met.
• Ability to balance multiple tasks at once with a quality focus. (training will be provided)

• Monitor and escalate issues in a timely manner.
• Assist in identifying the root causes of any process related issues, affecting, but not limited to, compliance and quality.

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians

Requirements

• Associate’s degree (or higher) or equivalent experience.

• 1 year of experience in at least one of the following: clinical research, distribution, supply chain, logistics, manufacturing, clinical trial material
• Demonstrated ability to work with an external partner
• Demonstrated ability to work in a team environment and communicate effectively.
• Demonstrated ability to proactively identify and solve problems.
• Demonstrated project management and analytical skills.

• Strong organizational skills
• Strong interpersonal skills
• Ability to lead without authority
• Ability to work core business hours in-person at the Indianapolis office and remotely

Benefits

KeyWords provides all its contingent workforce with:

• Medical, dental and vision benefits
• Paid time off (including sick and select holidays)
• 401(k) enrollment with 3% employer matching