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CRM Intern

Lingokids' mission is to help 100 million families worldwide raise amazing kids through playlearning™.

Through play and interactive technology, Lingokids delivers premium, modern learning through educational subjects and life skills so kids can thrive as confident, conscious, resilient, lifelong learners — ready for school and today’s ever-changing world.

To help us on this mission, we’re looking for an exceptional CRM Intern to join the Customer Experience team.

You must have the possibility of an agreement with a school/study center in Spain.

Are you ready for Playlearning?™

As a CRM Intern, you will play a key role in assisting the CRM in the different phases of campaign delivery (definition, execution, monitorization & analysis).

Responsibilities

• Assist in building, developing, and executing marketing promotional and editorial campaigns in our Marketing Automation platform (Braze).
• Learn to implement tests (A/B or with control group) in the system and assist in ensuring that these tests are followed up on, and learnings are documented for implementation in future campaigns.
• Support in managing the quality assurance processes for email marketing, push notifications, and in-app messaging by verifying that the copy, images, and links are functional and effective.
• Aid in monitoring communications, assisting with error handling, and contributing to problem-solving efforts.
• Collaborate with Designers to provide input on creative solutions for marketing campaigns, ensuring all outputs align with brand guidelines.
• Assist in compiling data and contributing to weekly and monthly reports, providing commentary and suggesting improvements and optimizations under the guidance of the CRM Lead.
• Contribute ideas and assist in preparing proposals, overseeing parts of the production process, and supporting in the execution of campaigns.
• Stay informed about industry trends and competitor analysis to generate ideas for new campaigns that enhance the health and performance of the customer database.

Desired experience

• Interest in marketing or related fields demonstrated through coursework, projects, or extracurricular activities.
• Familiarity with marketing concepts and principles, such as segmentation, targeting, and campaign analysis, gained through academic studies or self-study.
• Some experience with Microsoft Office or Google Workspace, including basic proficiency in Excel or Google Sheets.
• Curiosity and eagerness to learn about some of the latest technology, such as Marketing Automation platforms (e.g., Braze, Mailchimp, HubSpot) and AI solutions.
• Ideally, some knowledge and curiosity in coding languages like HTML & CSS.

English is a must. We are a multicultural team, and we are providing a service in English so, we don't care about certificates, but we expect you to be able to communicate fluently.

You should feel equally comfortable communicating in long-form writing. We have become a fully remote company so, we believe that being articulate in both spoken and written long-form asynchronous communication is key to working efficiently together.

Experience working closely with non-technical stakeholders to refine requirements and bring them to life is a must.

Life at Lingokids

🏡 Remote working: you can choose to work remotely from within Spain or visit our offices if you live in Madrid.

⚖️ Flexible hours and work-life balance: we care about the results you bring to the team. 9 to 6 and constant commuting is not for us either.

🙌 Feedback culture: feedback is the breakfast of champions, and we take it seriously! We have a real-time and honest feedback culture, and a formal 360º assessment every 6 months.

If you think you don't tick all the boxes, we'd still love to hear from you. Nobody checks every box, and we are looking for someone excited to join the team!