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CRM - Frontend Web Developer

Job Description

Context & Mission
Game are more and more evolving toward services. Acquiring new customer is only 50% of the challenge, the other 50% are to keep them in the Ubisoft world. The service that Ubisoft will provide all along the gamer journey will make the difference. In order to increase efficiency, the communication toward gamers has to be multi-channel and personalized. Send the right message, to the right person, at the right moment, through the right channel.

To reach this objective, EMEA CRM team is looking for a web designer to deliver the best user experience through our communications and be able to support all requests from our internal stakeholders. You are in charge of the creation of all graphic assets delivered by the CRM team (emails, web & in-game banners) and the HTML integration in case of emails. You are integrated in the EMEA CRM operations team based in Bucharest and reporting to the CRM Integration Team Leader.

Within a global environment, you work closely with EMEA brand managers, CRM lifecycle & integration specialists and will take part in operational deployment of CRM campaigns as graphic designer. You work on all Ubisoft games and their graphic universes (The Division, Watch Dogs, Just Dance, etc.). The condition of success relies on a very good understanding of CRM activities, strong ability to coordinate with teams coming from various backgrounds all over the world, and a good knowledge of CRM technologies.

Be one of the key player with the operation of the games at the intersection:CRM business teams located in EMEA and NCSA, IT department (CSS) and Live Producers and Community Developers.

Responsibilities
1. Taking part in process conception of EMEA CRM campaigns.

• Implementation of graphic templates to ease the creation process of emails
• Handle the wireframes creation for email structure
• Create localized emails using the Salesforce
• Act as first point of contact for peers in regards to campaigns’ creatives
• Actively work on operational tasks as emailing and in-game banners creative and HTML integration, in Salesforce tool
• Be involved in process documentation

2. Emailing and in-game / web assets design and integration

• Graphic conception of emails and newsletters requested by business teams
• Take the lead of graphic projects (such as web banners / in-game assets)
• Development and optimization of graphic templates for all Ubisoft games (Rainbow Six Siege, The Division, Just Dance, Assassin’s Creed, The Crew etc.)
• HTML integration and localization for the approved creatives

3. Reporting :

• Contribute to enhance the capability of EMEA CRM team to evaluate its activity & ROI

Qualifications

Requirements:

• Skills on Photoshop / Illustrator;
• Experience working with Javascript, HTML, CSS;
• Proficient in English, French is a plus;
• Good usage of the Microsoft software (Office, Visio, Project Management);
• Experience in working with email creative briefs in order to deliver the final email image;
• Very good communication skills;
• Experience handling multiple projects simultaneously and working under tight deadlines;
• Attention to details;
• Salesforce experience will be a plus;
• AMPscript knowledge will be a plus.

Additional Information

Benefits that you can enjoy:
• We want you to expand your knowledge, so we have a variety of trainings you can attend;
• We have a library at your disposal, where you can find specialized books on various skills, such as Programming, Level Design or Management;
• If you want to relax after work, you have video games and consoles which can be borrowed at any time;
• You can also borrow a Ubi bike during lunch time or in the weekends;
• If you’re into sports we’ve got a great gym right into our studio;
• Since we value health you’ll have access to private medical system after the first 3 months.

Ubisoft Bucharest has been an important pillar for the local gaming industry since 1992, representing one of the first companies to perform in this field, on the Romanian market. After a strong history of acclaimed titles, the studio moved into co-development, contributing to blockbuster games such as Assassin’s Creed, Tom Clancy's Ghost Recon, Watch Dogs and Just Dance. Today, the studio continues to tackle the biggest challenges in gaming and technology, contributing to the creation of amazing games that have a strong impact on players around the world.

At Ubisoft we create worlds where people can express themselves, explore and discover new possibilities. We are always committed to enriching players’ lives with original and memorable gaming experiences. You will have the opportunity to grow and collaborate with talented teams from around the world and work in an open environment where everyone is eager to share their knowledge.

Challenge accepted? Join us and create the unknown.