This job might no longer be available.

Business Tools Support Assistant

Job Description

The Business Tools Support Assistant works collaboratively with Business Tools Support Manager located in Kharkiv in order to provide valuable and timely support for Gameloft business tools for sales managers located all over the world in more than 30 Gameloft business offices.

Responsibilities:

• Documentation of user guides and processes on Confluence;
• International communication with users located all over the world in more than 30 Gameloft business offices, with development teams located in Bucharest, with project owners based in Paris;
• 1st line support for tool’s users on daily basis;
• Data management: filling and sorting big amount of data;
• Contract’s review and analyzing requirements to put them into required pre-defined categories;
• Handle different reports on a monthly basis;
• QA for Gameloft tools, report bugs/issues and propose improvements on them.

Qualifications

• MS office (Excel, Word, PowerPoint, Outlook);
• English — Upper-intermediate or Intermediate;
• Strong documentation skills for user’s guide and processes/instructions;
• Analytical thinking to handle big amount of data, attentiveness, ability to find user’s mistakes;
• QA skills would be a plus;
• Negotiation skills and ability to find a compromise; clear reporting skills;
• Candidate should be pro-active, responsible, well-organized, communicable, calm, friendly person.

Additional Information

Why join the Gameloft universe?

- Because you want to be part of an exceptional experience, within a company that is constantly growing!

- Because you want to work with talented people who are industry pioneers!

- Because you want to join a global company and meet great people around the world from all walks of life.

- Or, just because you’re looking for a great place to work!

What we offer:

- Exciting diversity with our talents from around the world

- Recognition and rewards based on your performance

- Creative, modern and open working place

- Continuous and professional training to fully develop your potential

- Work hard, play hard and enjoy various activities

We can’t wait to find our next great talent!

- Please submit your CV, cover letter or portfolio (if applicable)

- Please note that only selected candidates will be contacted and your CV will be saved in our files for a period of 6 months.

- Want to know more? Please visit our Website: http://gameloft-sea.com/

Company Description

Are You Looking for a Great Place to Work?

Join the Game!

About Gameloft

Leader in the development and publishing of mobile games, Gameloft® has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms and with an audience of 140 million monthly users offers via Gameloft Advertising Solutions a unique level of visibility and involvement to advertisers. Gameloft operates its own established franchises such as Asphalt®, Order & Chaos, Modern Combat and Dungeon Hunter and also partners with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel® and Ferrari®. Gameloft distributes its games in over 100 countries and employs 6,000 people worldwide. Gameloft is a Vivendi company.