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Business Development Manager

Who we are looking for...

You’re a natural conversation starter, you build rapport quickly and take pride in creating and nurturing relationships. You have credibility within the digital product and/or tech industry which provides weight within your conversations.You’re thinking about where business, tech and design are headed and you have a point of view which provides in a value exchange beyond just a standard sales pitch.

Operating in a fast-moving and sometimes ambiguous environment you will be required to work autonomously, taking responsibility for achieving targets and objectives. You’re a hunter and a farmer and balance your time between managing new business and driving business within existing relationships.

Day to day, you’ll be proactively meeting and engaging with clients, to seek alignment of ustwo’s offering with client needs. You’ll be instrumental in crafting well-considered proposals for these brands, businesses, and product teams, through leveraging your developed intricate understanding of ustwo’s capabilities and engagement models. You’ll own some key client relationships from start to finish and ensure conversations convert into work for the studio and continue to manage the client relationship during project development.

We’re a tight knit studio looking for a team player who can work across several projects and clients. To hit the ground running, you’ll have a well established background in digital product and/or tech. You may come from a startup or entrepreneurial background, with B2B sales experience an essential.

ABOUT USTWO

We are a digital product studio, designing and building engaging experiences for Australia’s most important companies. Our capabilities include insight generation, concept development, apps, web and immersive experiences. Our work focuses around our core mission of making a meaningful impact on the world and also being able to capture the imagination and interest of our teams of designers and developers.

The ustwo group is industry-leading with an expansive portfolio spread across client projects, our own products (Monument Valley) and ventures (Sway, Moodnotes).

What You’ll Do...

• Use your experience to grow and nurture existing relationships, build new ones and convert opportunities into new projects in order to hit your annual targets. On a project engagement, you manage forecasts, follow-up new revenue opportunities, and manage the relationship between the client and ustwo project team.
• Set the agenda for your clients - demonstrate what ustwo can deliver with them and how we’ll achieve this together.
• Own responses and proposals (document or presentation based) for briefs and RFPs from start to finish. This is done in close collaboration with ustwo team members from technology, design and strategy.
• Be proactive, think two steps ahead of the client, anticipate their needs and identify partnership opportunities early.
• Reach out to potential new clients and qualify leads to ensure opportunities brought to the table are in alignment with our strategy and have commercial impact.
• Understand when to bring in subject matter experts to maximize their client impact and effectively use their time.
• Manage our CRM and various sales related tools, and contribute to forecasting as part of the global Business Development team.
• Collaborate with internal subject matter experts and discipline Leads, to ensure a compelling conversation with the client, both within pre-sales and proposal stage.
• Engage the Sydney ustwo studio in understanding what type of work drives them, and educate them as to how they can support business development at ustwo.
• Constantly on the lookout for opportunities with both current and previous ustwo work to help demonstrate capability and build trust.
• Support internal content generation and business development programmes for relevant target industries.
• Build a profile for ustwo in the marketplace by forging introductions to prospective clients, attending networking events and creating and capitalising on opportunities to build awareness of ustwo.
• Obtain a solid understanding of clients broader business, their needs and their reporting lines, the industry and economic influences on the business.

What we are looking for you to bring…

• A love of hunting out new relationships and new business opportunities with a demonstrated ability to convert ideas and discussions into tangible projects.
• Entrepreneurial, collaborative, a strong negotiator and an ability to close deals.
• Empathy for clients leading change and innovation in big companies.
• Balance long-term relationship planning with current team project delivery in collaboration with project team.
• Comfortable leading and working with large teams, both internally and externally.
• Winning sales strategies that you’ll also be expected to share to help educate your team.
• Network - you’re already known, have a healthy base of contacts and understand the operators in the local market. You are able to leverage the existing ustwo network, individually or with previous clients.
• Solid interpersonal skills – you’re comfortable working alongside technical directors, salespeople, designers, and CEOs alike.
• A natural storyteller with the ability to take clients on a journey, strong with keynote / google suite.
• The ability to navigate the financial aspects of client work and projects; you know your way around a spreadsheet and thrive on the data and detail.
• Familiar with product delivery methodologies such as Agile and Lean.
• Experience working in a tech or product environment is highly preferred.
• 3-5+ years professional experience in similar roles or applicable domains such as companies/agencies that have built and shipped products before. You have a solid understanding of the product development process.

Benefits

Above anything we are a people centred company that strives to create the best opportunities for the best people in the industry. We just so happen to have an amazing studio space and great tools for learning and sharing.

We offer a competitive package, including:

• Company wide profit sharing platform.
• Training and development initiatives.
• Employee Assistance Programme.
• 3 month paid parental leave policy for primary and secondary caregivers.
• Catered social events.
• Flexible WFH arrangements and multiple work locations available (7 in Sydney).

25 days holiday are offered as standard, inclusive of studio closure days over xmas.

We also promote flexible working days.

Diversity

We have a warm and welcoming culture. We are a transparent company and work hard to distribute leadership across the studio. We are an equal opportunity employer and very much value diversity and inclusion. We believe diverse teams help us make better products and we actively hire for cultural growth. We seek people of all ages, race, genders, sexual orientation, religious beliefs, stories, cognitive capabilities and backgrounds.

Our Values

Be human. You are empathetic and care about the impact of actions on others. You speak your mind; no politics, no games. You lead by example.

Learn together . You have a curiosity to explore new ideas and share your knowledge with others.

Raise the bar. You don’t stand still. You always push forwards and go beyond your comfort zone. You are a work in progress and comfortable with that. You do things that make people say “I wish I thought of that.”

Use the freedom. You relish independence and harness it to experiment and push boundaries. You build trust with people and provoke change. You have a JFDI attitude.

Enjoy the journey. You celebrate, even when you fail. You make studio life count and enjoy the ride!