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Business Analyst

As a business analyst you will be working with Operational Teams across our service lines. You will perform a key role in managing change and helping to identify improvements and build new systems to help drive the business forward.

Your role will be to review business processes, gain a complete and detailed understanding of current procedures document and diagram processes.

Responsibilities

• Help design, document and maintain system processes
• Record and document findings and any recommendations
• Work with stakeholders to understand and investigate feedback into the service / function / product provided by information services
• Use data modelling practices to analyse your findings and create suggestions for operational improvements and changes
• Consider the opportunities and potential risks attached to the suggestions you have made
• Facilitating meetings and presentations to share ideas and findings

Requirements

• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills
• Excellent analytical skills and an informed, evidence-based approach
• Experience in analysing data to draw business-relevant conclusions
• Strong skills in generating process documentation suited to the task and the business audience receiving it
• Strong written and verbal communication skills including technical writing skills
• Solid experience and understanding of the full project lifecycle.