Benefits Administrator

Keywords Studios is a global technical and creative services provider to the video games and digital media industries. Established in 1998 and headquartered in Dublin, Keywords now has over 60 studios located in 22 countries around the world. Our services include art production, engineering, audio, testing, localization, and player support. We work with leading game developers, publishers, and platform holders, providing integrated support across multiple languages and platforms.

We are looking for a reliable Benefits administrator to manage all employee benefit programs in our company from leave of absence to retirement plans. Your work will be of utmost importance since the correct processing and distribution of benefits is vital for employee retention and satisfaction.

Confidentiality and efficiency are very important qualities for a benefits administrator. If you also possess communication skills and deep knowledge of regulations and benefit options, then you are our ideal candidate.

The goal is to ensure all benefit programs are managed properly to maintain and enhance employee satisfaction.

Responsibilities

• Assist with benefit program design (insurance, wellness etc.)
• Assist staff with eligibility claims related issues (as necessary)
• Assume responsibility to audit monthly benefit plan invoices and timely payment of monthly premiums
• Manage enrollments and determine employee eligibility
• Collect, analyze, and interpret employee benefits data, including claims, utilization trends, and cost structures.
• Assist with annual plan renewal/marketing analysis
• Handle Leave of Absence procedures and follow up with staff to initiate leaves and return to work in partnership with the HR team and the applicable staff manager.
• Keep updated employee records with all relevant information (marital status, years of service, hours worked etc.)
• Inform employees of their benefit options and plans and monitor use
• Collaborate with payroll/finance departments for payments and deductions
• Will be involved in regional benefits/wellness related projects as those are identified.

Requirements

• Proven experience as benefits administrator
• Must be fluent in both English and French
• Solid understanding of different benefit plans (retirement, health & dental insurance etc.) and relevant regulations
• Experience with ADP human resource management is a plus
• Proficient in MS Office and/or HRMS system (e.g. Oracle)
• Understanding of data recording and analysis
• Excellent organizational skills
• Outstanding communication, interpersonal and negotiation abilities
• Attention to detail
• Reliable with adherence to confidentiality dictations
• BSc/Ba in business administration, human resources or relevant field

Benefits

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

Note to Recruitment Agencies:

Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy. https://www.keywordsstudios.com/en/applicant-privacy-notice/

Role Information: EN

Studio: Keywords Studios

Location: Americas, Canada

Area of Work: HR

Service: People & Culture

Employment Type: Permanent

Working Pattern: Full Time, Remote