Associate Director, CRM Operations

Ubisoft
Montreal QC ca
2 months ago

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Job Description

What you’ll do

Ubisoft Entertainment, a global leader in the video games and entertainment software industry, is currently seeking a full-time Associate Director of CRM Operations. This role will report to Senior Director of CRM, and manage the CRM Operations Team, charged with the integration, configuration, and execution of all multi-channel CRM communication campaigns in the NCSA zone. The group handles all direct to consumer messages for all brands and the Ubisoft portfolio, across multiple CRM channels. The Associate Director has the responsibility of ensuring the proper execution of requested messages at scale for all supported brands across these channels, and is the “last mile” in applying our digital customer experience. The ideal candidate is immensely passionate about digital experiences, and has a proven track record on how to best apply modern marketing automation toolsets to make every interaction with our customers feel as personal as possible.

Responsibilities

Qualifications

What you bring to the team

What to send our way

Additional Information

Skills and competencies show up in different forms and can be based on different experiences, that's why we strongly encourage you to apply even though you may not have all the requirements listed above.

At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.

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